Health and safety shopping
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Health and safety shopping has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Health and safety shopping across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am warning people not to use them. I have ordered 3x conti suits and 1x defender safety boots for our gardener in the complex. We live in durban. We paid on the 4th of Feb. and I e-mail the proof of payment through to them. I phoned every second day to find out what is going on and when I will receive my order. Two weeks later they tell me they haven't got the proof of payment from the financial dept. Eventually when she told me they got proof on the Monday more than two weeks later. She promised me she will send it on the Friday. The following Monday I phoned again to make sure the order is on its way, I spoke to a different person by the name of Vilisha she can't find a order for me and my order wasn't send. They have sent the wrong size — a size 34 — but the gentleman wears a size 28. Only two of the conti suits were correct. I have send over and over the size. They can't even get that right. I am very disappointed with the service. There has been no communication whatsoever, and the order took a very long time to arrive. To make matters worse, it is still incorrect. This experience has been extremely unprofessional. He will wear it like that. I am not prepared to go through all of this again. Since I send a WhatsApp to Vilisha she haven't rep**** back to tell me what's happening. Very poor service from this company won't use them again.
1 reviews | Active since Jan 2020
I am warning people not to use them. I have ordered 3x conti suits and 1x defender safety boots for our gardener in the complex. We live in durban. We paid on the 4th of Feb. and I e-mail the proof of payment through to them. I phoned every second day to find out what is going on and when I will receive my order. Two weeks later they tell me they haven't got the proof of payment from the financial dept. Eventually when she told me they got proof on the Monday more than two weeks later. She promised me she will send it on the Friday. The following Monday I phoned again to make sure the order is on its way, I spoke to a different person by the name of Vilisha she can't find a order for me and my order wasn't send. They have sent the wrong size — a size 34 — but the gentleman wears a size 28. Only two of the conti suits were correct. I have send over and over the size. They can't even get that right. I am very disappointed with the service. There has been no communication whatsoever, and the order took a very long time to arrive. To make matters worse, it is still incorrect. This experience has been extremely unprofessional. He will wear it like that. I am not prepared to go through all of this again. Since I send a WhatsApp to Vilisha she haven't rep**** back to tell me what's happening. Very poor service from this company won't use them again.
1 reviews | Active since Jan 2020
Would not recommend doing business with these people i ordered and payed for lemaitre Zues safety shoes NSTC on the 19th Dec 2025, the ordered said (takes longer) and does not stipulate exactly how long could be few days maybe a week or month, a year ect, i actually thought maybe a few days to a week as i dont have time to drive around looking for shops to go and buy them thats why i ordered online to be delivered and to the fact that my current shoes is almost done for and can not work without them, they coming up with excuses that a NSTC is special order which is not the story as i took the time on the 12th of Jan 2026 to phone and email Lemaitre or BBF as they know them to find out and i spoke to a manager there that confirmed that the zues boot is in fact not a special order and its available in the STC and NSTC and i have email prove of that confirmation. Up and till now a month and a day down the drain today the 20th of Jan 2026 still no boots nor my money back, i eventually told them to pay my money back on the 12th of Jan 2026 sent an email to 5 different peoples emails to which the request are being ignored no response from them whatsoever, they are *********** when it comes to communicating with clients and providing products,they are ignoring me as a customer at this moment and im now being forced to open a case against them with the consumer goods and services ombud which after a case will be opened with SAPS. Which will lead to futher actions being taken. Dont make the same mistake that i did with trusting and ordering from these people. People like this have forgotten on what the law states (consumer protection act) and that the customer is always right! Would not recommend them to any Business or people!
1 reviews | Active since Jan 2020
Would not recommend doing business with these people i ordered and payed for lemaitre Zues safety shoes NSTC on the 19th Dec 2025, the ordered said (takes longer) and does not stipulate exactly how long could be few days maybe a week or month, a year ect, i actually thought maybe a few days to a week as i dont have time to drive around looking for shops to go and buy them thats why i ordered online to be delivered and to the fact that my current shoes is almost done for and can not work without them, they coming up with excuses that a NSTC is special order which is not the story as i took the time on the 12th of Jan 2026 to phone and email Lemaitre or BBF as they know them to find out and i spoke to a manager there that confirmed that the zues boot is in fact not a special order and its available in the STC and NSTC and i have email prove of that confirmation. Up and till now a month and a day down the drain today the 20th of Jan 2026 still no boots nor my money back, i eventually told them to pay my money back on the 12th of Jan 2026 sent an email to 5 different peoples emails to which the request are being ignored no response from them whatsoever, they are *********** when it comes to communicating with clients and providing products,they are ignoring me as a customer at this moment and im now being forced to open a case against them with the consumer goods and services ombud which after a case will be opened with SAPS. Which will lead to futher actions being taken. Dont make the same mistake that i did with trusting and ordering from these people. People like this have forgotten on what the law states (consumer protection act) and that the customer is always right! Would not recommend them to any Business or people!
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