TP
The Pain Collective
Unclaimed Business
TP
The Pain Collective
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About The Pain Collective
The Pain Collective has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked The Pain Collective across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
28 Oct 2025, 14:32
The Pain Collective – Review of Medical Negligence
The Pain Collective – Review of Medical Negligence My father nearly lost his life after developing a severe spinal infection, Methicillin-resistant Staphylococcus epidermidis, following a diagnostic nerve block procedure performed at this facility by Dr Karriem. We believe the infection was introduced during the procedure, as it was later identified at the lumbar injection site and his left knee — both sites of previous injections. Despite my repeated calls and messages to report his rapidly deteriorating condition, our concerns were dismissed and attributed to arthritis. As his pain became unbearable and he could no longer walk, we were unable to reach Dr Karriem and had to take him to the emergency room ourselves. He was eventually admitted thanks to the intervention of a compassionate nurse, and tests revealed a serious spinal infection requiring emergency spinal and knee surgery. My father is still in recovery and remains unable to walk independently. When I raised these concerns with The Pain Collective, their response was defensive and dismissive, and no responsibility was taken at the time. After a formal investigation by the Health Professions Council of South Africa (HPCSA), Dr Karriem was found guilty of negligence for failing to provide adequate post-operative care, which resulted in significant complications and morbidity. She has been formally sanctioned and fined under the Health Professions Act. While no disciplinary outcome can undo what my father endured, I am grateful that the matter was taken seriously and that corrective action was taken to protect future patients from similar harm. I’ve also observed that The Pain Collective removes negative feedback from their Facebook reviews section, which prevents patients from seeing a full and balanced view of others’ experiences.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
28 Oct 2025, 14:32
The Pain Collective – Review of Medical Negligence
The Pain Collective – Review of Medical Negligence My father nearly lost his life after developing a severe spinal infection, Methicillin-resistant Staphylococcus epidermidis, following a diagnostic nerve block procedure performed at this facility by Dr Karriem. We believe the infection was introduced during the procedure, as it was later identified at the lumbar injection site and his left knee — both sites of previous injections. Despite my repeated calls and messages to report his rapidly deteriorating condition, our concerns were dismissed and attributed to arthritis. As his pain became unbearable and he could no longer walk, we were unable to reach Dr Karriem and had to take him to the emergency room ourselves. He was eventually admitted thanks to the intervention of a compassionate nurse, and tests revealed a serious spinal infection requiring emergency spinal and knee surgery. My father is still in recovery and remains unable to walk independently. When I raised these concerns with The Pain Collective, their response was defensive and dismissive, and no responsibility was taken at the time. After a formal investigation by the Health Professions Council of South Africa (HPCSA), Dr Karriem was found guilty of negligence for failing to provide adequate post-operative care, which resulted in significant complications and morbidity. She has been formally sanctioned and fined under the Health Professions Act. While no disciplinary outcome can undo what my father endured, I am grateful that the matter was taken seriously and that corrective action was taken to protect future patients from similar harm. I’ve also observed that The Pain Collective removes negative feedback from their Facebook reviews section, which prevents patients from seeing a full and balanced view of others’ experiences.
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1 reviews | Active since Jan 2020
19 Apr 2025, 13:49
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1 reviews | Active since Jan 2020
19 Apr 2025, 13:49
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1 reviews | Active since Jan 2020
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Anonymous
1 reviews | Active since Jan 2020
9 Jan 2025, 06:24
The Pain Collective - review of medical negligence
My father nearly died due to a severe bacterial spinal infection, which we believe was introduced during a diagnostic nerve block procedure performed at this facility. The infection was the direct result of a non-sterile needle used during the procedure. Despite numerous calls to inform Dr Karriem that something was seriously wrong following the procedure, we were repeatedly told that no complications had arisen and that my father’s symptoms were merely due to his arthritis. As his condition worsened, further attempts to contact Dr Karriem were unsuccessful. This left us no choice but to take him to the emergency room. Unfortunately, the emergency room staff re**** on Dr Karriem's prior assessment and refused to admit him for 2 days and would not treat him, despite clear signs of a serious infection. It was only thanks to one nurse, who took the initiative to advocate for my father, that he was finally admitted. Subsequent tests revealed a life-threatening spinal infection, requiring emergency spinal surgery. My father is still unable to walk and faces a long recovery. The follow-up care from the Pain Collective has been completely inadequate. When I raised concerns about the matter, the facility was indifferent and dismissive. I see the Pain Collective has since deleted their reviews section of their Facebook page.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Jan 2025, 06:24
The Pain Collective - review of medical negligence
My father nearly died due to a severe bacterial spinal infection, which we believe was introduced during a diagnostic nerve block procedure performed at this facility. The infection was the direct result of a non-sterile needle used during the procedure. Despite numerous calls to inform Dr Karriem that something was seriously wrong following the procedure, we were repeatedly told that no complications had arisen and that my father’s symptoms were merely due to his arthritis. As his condition worsened, further attempts to contact Dr Karriem were unsuccessful. This left us no choice but to take him to the emergency room. Unfortunately, the emergency room staff re**** on Dr Karriem's prior assessment and refused to admit him for 2 days and would not treat him, despite clear signs of a serious infection. It was only thanks to one nurse, who took the initiative to advocate for my father, that he was finally admitted. Subsequent tests revealed a life-threatening spinal infection, requiring emergency spinal surgery. My father is still unable to walk and faces a long recovery. The follow-up care from the Pain Collective has been completely inadequate. When I raised concerns about the matter, the facility was indifferent and dismissive. I see the Pain Collective has since deleted their reviews section of their Facebook page.
0
Replies (0)