The Pain Collective - review of medical negligence

My father nearly died due to a severe bacterial spinal infection, which we believe was introduced during a diagnostic nerve block procedure performed at this facility. The infection was the direct result of a non-sterile needle used during the procedure.

Despite numerous calls to inform Dr Karriem that something was seriously wrong following the procedure, we were repeatedly told that no complications had arisen and that my father’s symptoms were merely due to his arthritis. As his condition worsened, further attempts to contact Dr Karriem were unsuccessful. This left us no choice but to take him to the emergency room.

Unfortunately, the emergency room staff re**** on Dr Karriem's prior assessment and refused to admit him for 2 days and would not treat him, despite clear signs of a serious infection. It was only thanks to one nurse, who took the initiative to advocate for my father, that he was finally admitted. Subsequent tests revealed a life-threatening spinal infection, requiring emergency spinal surgery. My father is still unable to walk and faces a long recovery.

The follow-up care from the Pain Collective has been completely inadequate. When I raised concerns about the matter, the facility was indifferent and dismissive.

I see the Pain Collective has since deleted their reviews section of their Facebook page.