Momentum Bloom Health4Me After Sales Service Non Existent!

A few months ago, I did all my homework before finally settling on a Health Insurance Policy with Momentum Bloom Health4Me because I was assured that amongst other things, my chronic medication would be covered.

The waiting period for obtaining my chronic medication is finally over and horror of horrors, there’s a problem with obtaining two of my chronic medications through them. The one they don’t have and the other I’ve got to pay for from my own pocket!

I tried to address this matter directly with Momentum Bloom Health4Me and have yet to speak to a competent consultant who can resolve this matter before I need to refill my prescription.

It’s not right that I have to pay for my medication out of my pocket because before I took out the policy I was assured that I would get the medication I needed because the condition was covered. Now it’s a different story! It’s also not right that the other medication is just not available and there apparently isn’t a replacement. It’s also not right that their call centre agents are seemingly *********** and cannot correct this matter! So now I must pay my monthly premium as well as fork out additional money for my medication!