H
Health4me
Unclaimed Business
H
Health4me
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#14
in Health & Medical
NPS Score
-40
Recommended: Unlikely
Review Distribution
2.6|9 Reviews
May '25 - Apr '26
5(25%)
4(12.5%)
3(0%)
2(0%)
1(62.5%)
5(25%)
4(12.5%)
3(0%)
2(0%)
1(62.5%)
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Abigail N
1 reviews | Active since Jan 2020
6 Mar 2026, 12:32
Momentum Bloom Health4Me After Sales Service Non Existent!
A few months ago, I did all my homework before finally settling on a Health Insurance Policy with Momentum Bloom Health4Me because I was assured that amongst other things, my chronic medication would be covered. The waiting period for obtaining my chronic medication is finally over and horror of horrors, there’s a problem with obtaining two of my chronic medications through them. The one they don’t have and the other I’ve got to pay for from my own pocket! I tried to address this matter directly with Momentum Bloom Health4Me and have yet to speak to a competent consultant who can resolve this matter before I need to refill my prescription. It’s not right that I have to pay for my medication out of my pocket because before I took out the policy I was assured that I would get the medication I needed because the condition was covered. Now it’s a different story! It’s also not right that the other medication is just not available and there apparently isn’t a replacement. It’s also not right that their call centre agents are seemingly *********** and cannot correct this matter! So now I must pay my monthly premium as well as fork out additional money for my medication!
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Abigail N
1 reviews | Active since Jan 2020
6 Mar 2026, 12:32
Momentum Bloom Health4Me After Sales Service Non Existent!
A few months ago, I did all my homework before finally settling on a Health Insurance Policy with Momentum Bloom Health4Me because I was assured that amongst other things, my chronic medication would be covered. The waiting period for obtaining my chronic medication is finally over and horror of horrors, there’s a problem with obtaining two of my chronic medications through them. The one they don’t have and the other I’ve got to pay for from my own pocket! I tried to address this matter directly with Momentum Bloom Health4Me and have yet to speak to a competent consultant who can resolve this matter before I need to refill my prescription. It’s not right that I have to pay for my medication out of my pocket because before I took out the policy I was assured that I would get the medication I needed because the condition was covered. Now it’s a different story! It’s also not right that the other medication is just not available and there apparently isn’t a replacement. It’s also not right that their call centre agents are seemingly *********** and cannot correct this matter! So now I must pay my monthly premium as well as fork out additional money for my medication!
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Christelle S
1 reviews | Active since Jan 2020
3 Feb 2026, 17:42
Poor Business Ethics and Blatant Lies
I was **** to by different consultants after making an inquiry about benefits. A manager listened to the calls and condoned the lies ans tried to convince me why I should accept the lies from the consultants as well. Apparently their internal policies excuse the poorly trained staff and work ethic. Any way... I am pregnant and have been fighting for weeks to be fully refunded. The manager does not EVEN have the decency to contact me with an update. Momentum should really look into the quality of its staff and training. Absolutely terrible service. I encourage evey person who has been **** to by this entity to lodge a complaint with the insurance ombud.
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Christelle S
1 reviews | Active since Jan 2020
3 Feb 2026, 17:42
Poor Business Ethics and Blatant Lies
I was **** to by different consultants after making an inquiry about benefits. A manager listened to the calls and condoned the lies ans tried to convince me why I should accept the lies from the consultants as well. Apparently their internal policies excuse the poorly trained staff and work ethic. Any way... I am pregnant and have been fighting for weeks to be fully refunded. The manager does not EVEN have the decency to contact me with an update. Momentum should really look into the quality of its staff and training. Absolutely terrible service. I encourage evey person who has been **** to by this entity to lodge a complaint with the insurance ombud.
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Nadia H
1 reviews | Active since Jan 2020
30 Jan 2026, 06:37
Worst service ever
WORST medical insurance company ever. Do not sign up with them, because they're product offering is **** and they're customer service is even worse. I enquired via WhatsApp to speak to some on Wednesday morning 11am... it is now Friday 8:30am and I am still waiting for someone to contact me back or respond. Unfortunately I was forced to be on this service because of my employer, so here I am, stuck with this ****py service.
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Nadia H
1 reviews | Active since Jan 2020
30 Jan 2026, 06:37
Worst service ever
WORST medical insurance company ever. Do not sign up with them, because they're product offering is **** and they're customer service is even worse. I enquired via WhatsApp to speak to some on Wednesday morning 11am... it is now Friday 8:30am and I am still waiting for someone to contact me back or respond. Unfortunately I was forced to be on this service because of my employer, so here I am, stuck with this ****py service.
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bongekile Z
1 reviews | Active since Jan 2020
27 Nov 2025, 06:37
Bad customer service and they are not reachable
This service provider is the worst. Don’t join this health insurance, the customer service sucks. It’s been 3 weeks trying to get a hold of them just to get direction on how I get authorisation for optometry consultation. Their what’s app platform leaves you hanging for weeks, promising to be putting you through an agent but that never happens. They debit your account monthly but cannot deliver any service on time. Run
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bongekile Z
1 reviews | Active since Jan 2020
27 Nov 2025, 06:37
Bad customer service and they are not reachable
This service provider is the worst. Don’t join this health insurance, the customer service sucks. It’s been 3 weeks trying to get a hold of them just to get direction on how I get authorisation for optometry consultation. Their what’s app platform leaves you hanging for weeks, promising to be putting you through an agent but that never happens. They debit your account monthly but cannot deliver any service on time. Run
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Donovan V
1 reviews | Active since Jan 2020
16 May 2025, 13:49
Useless.
on the 05th of May i have send all the documents required for a claim. all 3 documents was on 1 email and received a response stating that they were all processed and received 3 reff nr, one for each document. on the 12th of may i requested an update. ive tried several emails all of them was useless, directing me to a number that i could WhatsApp. that Nr does not work and no response is given. so a few days later ive called, i gave all my details and then she hung up on me for no reason. the 16th of may, i called again just to find out that my documents was never processed. they say ive send all my documents separate and i did not. They never even tried to reach out to me, their emails are useless , their whatsapp are useless. and they are useless. now im sending my documents for the claim for the 3rd time.
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Donovan V
1 reviews | Active since Jan 2020
16 May 2025, 13:49
Useless.
on the 05th of May i have send all the documents required for a claim. all 3 documents was on 1 email and received a response stating that they were all processed and received 3 reff nr, one for each document. on the 12th of may i requested an update. ive tried several emails all of them was useless, directing me to a number that i could WhatsApp. that Nr does not work and no response is given. so a few days later ive called, i gave all my details and then she hung up on me for no reason. the 16th of may, i called again just to find out that my documents was never processed. they say ive send all my documents separate and i did not. They never even tried to reach out to me, their emails are useless , their whatsapp are useless. and they are useless. now im sending my documents for the claim for the 3rd time.
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