dont buy from Heavenlymattress

Dont Buy a bed online from Heavenlymattress, its the worst service ever. I called the shop they cant help, they refer you to some online department, I called them, the cant find the order, they will call me back, Finally i got hold of a guy that found my order. This guy said for 200.oo more i can upgrade the double bed i bought to a pillowpeadic double bed, i can just pay the driver when he come. the delivery arrangement was made for the 6th of July the following week. Today is the 6th of july and no bed delivered. I called once again, and the online order guy GREG, says he will call me back, doesnt call back. 1 hour later i called him a few times without answer, I then called the store number and asked to speak to the owner, he is to busy or whatever. they say it will be delivered on the 7th now, the worst is the store guy says i must buzz him tomorrow to remind him