Timing issues

I recently bought a Groupon Voucher for Heavens Spa (VIP treatment). The treatments altogether would have 2 hours 25 minutes, made up of: 1 hour full body massage, 20 minute head massage, 30 minute facial, 15 minute foot scrub and then a 20 minute mani or pedi. Actual times were 45 minute full body massage, 7 minute head massage, 15 minute facial and then 20 minute combined foot scrub and mani/pedi. Altogether 1 hour 37 minutes, almost 45 minutes less than what was promised. We spent less than 2 hours at the salon and we felt like they wanted to get rid of us as soon as possible. I thought I was treating my mom to a morning out to relax at a spa as a birthday present, but feel cheated and lied to and embarrassed that I took my mom there. Never even got the glass of wine they promised, not even a glass of water for that matter. I feel obligated to warn other people.