HS
Heavens Spa
Unclaimed Business
HS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCP
Candice P
1 reviews | Active since Jan 2020
10 Aug 2016, 14:14
wow
wow what an amazing experience. myself and 2 of my friends bought Groupon vouchers and went there for the first time, it was my friends birthday and I did mention it to the owner, I could not believe my eyes when we walked in they had put up a Birthday Sign and the Spa has such a nice atmosphere. the the******s are amazing and very professional. we left there feeling so refreshed, not without making another booking. I would totally recommend Heavens Spa to anyone looking for a good Spa experience.
Helpful (0)
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Candice P
1 reviews | Active since Jan 2020
10 Aug 2016, 14:14
wow
wow what an amazing experience. myself and 2 of my friends bought Groupon vouchers and went there for the first time, it was my friends birthday and I did mention it to the owner, I could not believe my eyes when we walked in they had put up a Birthday Sign and the Spa has such a nice atmosphere. the the******s are amazing and very professional. we left there feeling so refreshed, not without making another booking. I would totally recommend Heavens Spa to anyone looking for a good Spa experience.
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Desmond G
1 reviews | Active since Jan 2020
8 Nov 2015, 21:39
going the extra mile
I purchased a Groupon for my wife and myself. We received a great welcome with coffee and lovely butter biscuits. We were late for our treatments but the management went the extra mile to accommodate date us and even though our treatments was cut a bit short it was done to perfection. Will be there every month as the location is also convienant
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Desmond G
1 reviews | Active since Jan 2020
8 Nov 2015, 21:39
going the extra mile
I purchased a Groupon for my wife and myself. We received a great welcome with coffee and lovely butter biscuits. We were late for our treatments but the management went the extra mile to accommodate date us and even though our treatments was cut a bit short it was done to perfection. Will be there every month as the location is also convienant
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Replies (0)VG
Vijaykumarie G
1 reviews | Active since Jan 2020
12 Oct 2015, 14:05
Great Service
THE SERVICE WAS GREAT FROM THE TIME OF OUR BOOKING. WE WERE MADE TO FEEL VERY WELCOME. THE TREATEMNTS WAS EXCELLENT, NOT MENTION THE LOVELY COOKIES AND TEA. WILL DEFIANTLY BE BACK.
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Vijaykumarie G
1 reviews | Active since Jan 2020
12 Oct 2015, 14:05
Great Service
THE SERVICE WAS GREAT FROM THE TIME OF OUR BOOKING. WE WERE MADE TO FEEL VERY WELCOME. THE TREATEMNTS WAS EXCELLENT, NOT MENTION THE LOVELY COOKIES AND TEA. WILL DEFIANTLY BE BACK.
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Alvera M
1 reviews | Active since Jan 2020
18 Aug 2015, 05:14
Timing issues
I recently bought a Groupon Voucher for Heavens Spa (VIP treatment). The treatments altogether would have 2 hours 25 minutes, made up of: 1 hour full body massage, 20 minute head massage, 30 minute facial, 15 minute foot scrub and then a 20 minute mani or pedi. Actual times were 45 minute full body massage, 7 minute head massage, 15 minute facial and then 20 minute combined foot scrub and mani/pedi. Altogether 1 hour 37 minutes, almost 45 minutes less than what was promised. We spent less than 2 hours at the salon and we felt like they wanted to get rid of us as soon as possible. I thought I was treating my mom to a morning out to relax at a spa as a birthday present, but feel cheated and lied to and embarrassed that I took my mom there. Never even got the glass of wine they promised, not even a glass of water for that matter. I feel obligated to warn other people.
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Alvera M
1 reviews | Active since Jan 2020
18 Aug 2015, 05:14
Timing issues
I recently bought a Groupon Voucher for Heavens Spa (VIP treatment). The treatments altogether would have 2 hours 25 minutes, made up of: 1 hour full body massage, 20 minute head massage, 30 minute facial, 15 minute foot scrub and then a 20 minute mani or pedi. Actual times were 45 minute full body massage, 7 minute head massage, 15 minute facial and then 20 minute combined foot scrub and mani/pedi. Altogether 1 hour 37 minutes, almost 45 minutes less than what was promised. We spent less than 2 hours at the salon and we felt like they wanted to get rid of us as soon as possible. I thought I was treating my mom to a morning out to relax at a spa as a birthday present, but feel cheated and lied to and embarrassed that I took my mom there. Never even got the glass of wine they promised, not even a glass of water for that matter. I feel obligated to warn other people.
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Daisy Naidoo/Manuel
1 reviews | Active since Jan 2020
30 Mar 2015, 11:33
Treatments
I bought Groupon Vouchers for Heavens Spa. After Trying many Spa's I must compliment the staff at Heavens Spa for the excellent treatment we received, I have been to other so called five star spa's and it was nothing compared to the treatments I received at Heavens Spa, the massages left us feeling totally relaxed and the extras we added on was extremely reasonable so are their retail products. Keep up the good work guys, will carry on making my monthly booking.
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Daisy Naidoo/Manuel
1 reviews | Active since Jan 2020
30 Mar 2015, 11:33
Treatments
I bought Groupon Vouchers for Heavens Spa. After Trying many Spa's I must compliment the staff at Heavens Spa for the excellent treatment we received, I have been to other so called five star spa's and it was nothing compared to the treatments I received at Heavens Spa, the massages left us feeling totally relaxed and the extras we added on was extremely reasonable so are their retail products. Keep up the good work guys, will carry on making my monthly booking.
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Replies (0)JD
Jacqueline D
1 reviews | Active since Jan 2020
7 Mar 2015, 06:31
Rude and completely unhelpful service!!!!
We bought 2 Groupon vouchers for 4 people for Heavens Spa in Randpark Ridge. We have been trying to contact the spa for over a week in order to make a reservation but they have not gotten back to us. The vouchers expire at the end of March and we purchased them at the end of February. We eventually got the owner on the phone yesterday and she was incredibly rude and unhelpful. She gave us two options and one was for June! When we told her that the vouchers expire she said too bad we must cancel! How can someone own and run a service and be so incredibly rude!? Totally unacceptable!!!! I would never recommend this spa to anyone!!!!
Helpful (0)
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Jacqueline D
1 reviews | Active since Jan 2020
7 Mar 2015, 06:31
Rude and completely unhelpful service!!!!
We bought 2 Groupon vouchers for 4 people for Heavens Spa in Randpark Ridge. We have been trying to contact the spa for over a week in order to make a reservation but they have not gotten back to us. The vouchers expire at the end of March and we purchased them at the end of February. We eventually got the owner on the phone yesterday and she was incredibly rude and unhelpful. She gave us two options and one was for June! When we told her that the vouchers expire she said too bad we must cancel! How can someone own and run a service and be so incredibly rude!? Totally unacceptable!!!! I would never recommend this spa to anyone!!!!
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