1 reviews | Active since Member
<p>I took my ring into the store for a resizing as it was too small. The lady sized my ring and took it in. When I went to collect the ring, it was too big so I told them and they said that I'm the one who agreed to the size and that "it's not their fault" so I asked them to resize it again and they said I'll have to pay again because it was "not their fault". Upon collection, the ring was still lose but because I was told that it was my fault the first time, I decided to just pay for the ring and take it, I didn't say a word. I am really not satisfied with the service I received at Heide Marie and if this is how they treat their clients then they need serious training.</p>