The worst service from a Government Hospital - you should be ashamed Helderberg Hospital

It has been 3 months now and I just get no help, neither any answer at the hospital. My mother has been without her medication for 2 months. Her blood pressure is so high that she can barely breath. THIS IS UNACCEPTABLE. She had an appointment in August, which got canceled they then send a new date, which they canceled the same day. Till now no SMS with a date what so ever. I have been phoning every day and there is just not answer. Today, switchboard finally answered. She put me through the the department that makes the appointments. Again, the phone range until it died. I phoned back and the put me through to the pharmacy, and they cannot assist me. I went back to switchboard and they put me through to Out Patients. Belinda there was very nice, gave me an appointment for 26 October, put me through to the department who makes appointments to see if I can get help quicker, yet again no answer. I even wrote emails to the Government and still not help. So, now my mother has to wait another 2 weeks before she can get medication. What happen until that time? She just dies of a heart attack and HH Hospital just says "o we are so sorry for your loss". How an a hospital not answer there telephones??? What kind of Government hospital is this??? I have never gotten such bad service from any body. My mother is very sick at the moment, but no one seems to care. Her file number is 149127490 - JM Jansen Van Vuuren