Hello doctor horrible doctors

This doctors are someway, from speeding up the call and being too quick to give a diagnosis, I was recently given wrong medication, I am pregnant and they prescribed medication not suitable for me, I did send an email and the reply was auto generated, I am so gutted, the risk they put me and my baby in is not forgivable. I called again today within 1 minute into the call they’ve already given a diagnosis not questions as to my past conditions or existing conditions, referred to GP only for the Gp to be confused as to why they came up with such a diagnosis, worse part is they prioritise giving you sick notes and letters and sending them so quickly, are this doctors measured on how long they take with a patient? It does not make sense, I am starting to ask myself if I am being assisted by doctors or nurses in training, it does not make sense. I am so displeased, I don’t think it’s worth having a doctor a call away when they just rush everything. I’ll be filling a formal complaint against the doctor who prescribed wrong medication.