Arrogant and conceited Behavior

My Brother( Lufuno Mkhumeleni) was involved in a terrible accident on Saturday 06.10.2018 driving a Nissan Almera in Randburg. First on the scene was Help 24 Ford Ranger (Tow Truck) who recommended to tow the car Out of confusion they convinced Lufuno to take the car and the insurance will pay, when the car was taken no terms and conditions where explained to him including ex amounts of money he will be liable for. On Monday he went to enquire of his car and they requested him to pay R9642.75. Now Lufuno Mkhumeleni is unemployed as he is using his car to make ends meet. He spoken to Lady at the receptionist and they offered a discount of R1142.75 coming to a total amount of R8500 outstanding.

Lufuno called me as he didn’t have enough money, the following day we went and spoken to ROBBIE(Manager) Help 24 91 Banfield Rd, Industria North, Roodepoort 1709 – Who was extremely discourteous and Impertinent Manager who told us straight in the face that we trying to be clever why did my Brother bring someone. I said to him Sir this man you charging doesn’t have a pay slip as he doesn’t have enough money to pay.

I enquired Why so much money as the distance from the Accident scene to Roodepoort was 19 KM’s why the excessive amount???

ROBBIE immediately told the receptionist to remove the discount as we are now liable for the full amount, and if we don’t have money we must rob a bank or steal a car – I was personally grieved to my soul to find such a heartless and insensitive individual who was not even sincere or even listening to what you’re saying.

Dear South Africans Help 24 and its horrific and appalling service is misanthropic