Help 24 Secure (Not so Secure)

I have long stories of multiple incidents of bad service from Help 24 Secure. It will take me to long to list it all here. Reported the poor service on multiple occasions, but nothing changes. The only thing they are good at is debiting your account every month, and even before the date they are supposed to. They are so bad that one time when they called after an alarm, I gave the wrong pass code and their controller accepted it and never sent out a response vehicle.