Help24 Secure bad service

Please do not use Help24 secure as a security provider. I had multiple panic alarms on different occasions and had no response from them, i had to call a ADT to assist. The emergency/control room number 0876540419 is constantly on subscriber unavailable. Poor service from accounts department as well. Tried to cancel my contract several times via Email and received no response, tried to cancel it via phone call and was told to send an email.still no response, had to physically go to the office to get them to cancel the contract. Please do research before subscribing to Help24secure, in the end you will pay for a service you wont receive