1 reviews | Active since Member
They really are as pathetic as people claim they are. I cancelled my service with them since I sold my property and served them my 30day notice which they accepted and told me they would come and take out the radio within the next 30 days. 40 days went by and voila, another debit order went off. I gave them a call and the lady was ***********. She asked me if I can cancel the debit order on my side....I mean ***??? First of all, this is YOUR responsibility to cancel my debit order within the 30 day notice. Secondly, I pay banking fees to cancel a debit order. I asked the lady to schedule a refund for the ******** debit order and she was again, very ***********. I did not get any refund and till today they never came to take out their radio.
They barely have any patrol vehicles in my area in Roodepoort and yes, tested them and it took them ages to arrive. ADT was the best by far and I will always recommend ADT.
If I get a second ******** debit going off, they will surely hear from my lawyer.
PLEASE, to anyone who want to make use of their service, THINK TWICE. I will NEVER recommend them to any person.