Henk Human - LIES ***** AND DECEIT

HENK HUMAN Orthopedic is an ************* company. It was the worst experience as a patient who needed a brace for my finger after surgery. I went in for surgery in Oct 2024 for my Finger. My doctor then prescribed a Brace for my finger that will allow it to heal properly. The brace they prescribed was covered by Medical aid as i do not earn a lot, and thus need the assistance of Medical Aid. The day after my surgery, I gave the script to Henk Human, the doctor there then gave me a brace that didn't fit my hand properly and just gave me an extra Velcro piece to "make it work". I used that brace for a few minutes and removed it as it was not working or holding on my hand. 2 weeks later I go back to my doctor for a check up and inform her that the brace was not working. She told me that the brace Henk Human gave me was the WRONG one, and this WAS NOT THE FIRST TIME THEY MESSED UP. After speaking with Henk Human and asking to if I could return the brace for the right one, they told me i still needed to Pay for the brace they gave me. I told them NO ONE TOLD ME IT WAS THE WRONG BRACE. They didn't care. I explained i couldn't pay that amount of money. They threatened me with lawyers and this fee until i paid them the money. Even though i explained that they didn't give me the correct brace prescribed by my doctor, and didn't inform me it was the wrong one. All they did was ****** me of the money.

To anyone who will need a brace for anything in FUTURE, please save yourself the LIES, *****, and DECEIT and DO NOT USE HENK HUMAN.