Henk Human Orthopedic Services
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Henk Human Orthopedic Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Henk Human Orthopedic Services across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Wich I don't have to give a star. For the past 2 years I have not recieved any statements, also they want to blame the medical aid for not receiving any statements. I was in hospital woke up I was giving the stuff and they said it wil go through the medical aid I just need to sign, I was not awake property they are like valtures.. so thy handed over my account..... The lawyers is more help full then this terrible practice. Yes I got angry because they are lying Client service is really bad. I don't know how they are still in business, so many people that complain about them. I will never make use of them. I'm putting this out there because people must know what the deal with!
1 reviews | Active since Jan 2020
Wich I don't have to give a star. For the past 2 years I have not recieved any statements, also they want to blame the medical aid for not receiving any statements. I was in hospital woke up I was giving the stuff and they said it wil go through the medical aid I just need to sign, I was not awake property they are like valtures.. so thy handed over my account..... The lawyers is more help full then this terrible practice. Yes I got angry because they are lying Client service is really bad. I don't know how they are still in business, so many people that complain about them. I will never make use of them. I'm putting this out there because people must know what the deal with!
1 reviews | Active since Jan 2020
They handed my 'account' over for collection, but I've never received a single invoice , statement, phonecall or sms from them. I've never even heard of this business since today. Now it's just "Sorry we already handed it over we cant do anything" which I feel is incredibly unprofessional. Where's the communication?
1 reviews | Active since Jan 2020
They handed my 'account' over for collection, but I've never received a single invoice , statement, phonecall or sms from them. I've never even heard of this business since today. Now it's just "Sorry we already handed it over we cant do anything" which I feel is incredibly unprofessional. Where's the communication?
1 reviews | Active since Jan 2020
Bought an expensive walking aid {stick} from this supplier ,after +/- 4 months required spares for it ,their office manager informs me no spares are available ,as k for suppliers name ,which she down right refused to give me ,in other words the walking stick is useless .
1 reviews | Active since Jan 2020
Bought an expensive walking aid {stick} from this supplier ,after +/- 4 months required spares for it ,their office manager informs me no spares are available ,as k for suppliers name ,which she down right refused to give me ,in other words the walking stick is useless .
1 reviews | Active since Jan 2020
HENK HUMAN Orthopedic is an ************* company. It was the worst experience as a patient who needed a brace for my finger after surgery. I went in for surgery in Oct 2024 for my Finger. My doctor then prescribed a Brace for my finger that will allow it to heal properly. The brace they prescribed was covered by Medical aid as i do not earn a lot, and thus need the assistance of Medical Aid. The day after my surgery, I gave the script to Henk Human, the doctor there then gave me a brace that didn't fit my hand properly and just gave me an extra Velcro piece to "make it work". I used that brace for a few minutes and removed it as it was not working or holding on my hand. 2 weeks later I go back to my doctor for a check up and inform her that the brace was not working. She told me that the brace Henk Human gave me was the WRONG one, and this WAS NOT THE FIRST TIME THEY MESSED UP. After speaking with Henk Human and asking to if I could return the brace for the right one, they told me i still needed to Pay for the brace they gave me. I told them NO ONE TOLD ME IT WAS THE WRONG BRACE. They didn't care. I explained i couldn't pay that amount of money. They threatened me with lawyers and this fee until i paid them the money. Even though i explained that they didn't give me the correct brace prescribed by my doctor, and didn't inform me it was the wrong one. All they did was ****** me of the money. To anyone who will need a brace for anything in FUTURE, please save yourself the LIES, *****, and DECEIT and DO NOT USE HENK HUMAN.
1 reviews | Active since Jan 2020
HENK HUMAN Orthopedic is an ************* company. It was the worst experience as a patient who needed a brace for my finger after surgery. I went in for surgery in Oct 2024 for my Finger. My doctor then prescribed a Brace for my finger that will allow it to heal properly. The brace they prescribed was covered by Medical aid as i do not earn a lot, and thus need the assistance of Medical Aid. The day after my surgery, I gave the script to Henk Human, the doctor there then gave me a brace that didn't fit my hand properly and just gave me an extra Velcro piece to "make it work". I used that brace for a few minutes and removed it as it was not working or holding on my hand. 2 weeks later I go back to my doctor for a check up and inform her that the brace was not working. She told me that the brace Henk Human gave me was the WRONG one, and this WAS NOT THE FIRST TIME THEY MESSED UP. After speaking with Henk Human and asking to if I could return the brace for the right one, they told me i still needed to Pay for the brace they gave me. I told them NO ONE TOLD ME IT WAS THE WRONG BRACE. They didn't care. I explained i couldn't pay that amount of money. They threatened me with lawyers and this fee until i paid them the money. Even though i explained that they didn't give me the correct brace prescribed by my doctor, and didn't inform me it was the wrong one. All they did was ****** me of the money. To anyone who will need a brace for anything in FUTURE, please save yourself the LIES, *****, and DECEIT and DO NOT USE HENK HUMAN.
1 reviews | Active since Jan 2020
Last year 2022 May i was admitted in hospital and i was given crutches by this company at a cost of R800 medical aid paid only R200 hence my funds were depleted, I apply for PMB from my medical aid and it was approved but they fail to pay service providers in time, Apart from this short comings i contacted them to make arrangement to pay while i still waiting for medical aid. I February this year i manage to pay R100 as agreed but i fail to keep up with this because i have to pay other Doctors more than R10 800,00. i phoned in March again to make another arrangement to pay the balance off R500 in june with my bonus but the lady who was helping me was so rude and threatened to handover the account to their lawyer's Indeed the account was handed over i was told by lawyers. Even today 23 may i phone them about this and she promise that she will phone the law firm and she will come back to me, to my surprise i received a call from the black lady from the law firm saying i should make payment to them. The company or the employees of this company are very rude toward black clients
1 reviews | Active since Jan 2020
Last year 2022 May i was admitted in hospital and i was given crutches by this company at a cost of R800 medical aid paid only R200 hence my funds were depleted, I apply for PMB from my medical aid and it was approved but they fail to pay service providers in time, Apart from this short comings i contacted them to make arrangement to pay while i still waiting for medical aid. I February this year i manage to pay R100 as agreed but i fail to keep up with this because i have to pay other Doctors more than R10 800,00. i phoned in March again to make another arrangement to pay the balance off R500 in june with my bonus but the lady who was helping me was so rude and threatened to handover the account to their lawyer's Indeed the account was handed over i was told by lawyers. Even today 23 may i phone them about this and she promise that she will phone the law firm and she will come back to me, to my surprise i received a call from the black lady from the law firm saying i should make payment to them. The company or the employees of this company are very rude toward black clients
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