HG
Henry Gross
Unclaimed Business
HG
Henry Gross
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Rhona F
1 reviews | Active since Jan 2020
30 Sept 2019, 15:33
Shoddy workmanship & kept on demanding more & more money to finish the project.
After we had paid a very large deposit and 4 slabs of granite was purchased, it then transpired that Henry did not have the tools & s****s to actually fabricate the granite to the specifications that was agreed upon between us & him during the consultation process prior to him giving us a quotation. He deliberately withheld this information from us. Subsequently he could not deliver on any of the promises that he had made to us & we are now stuck with granite countertops that are not correctly cut & have varying widths on the overhangs. Despite him having taken templates prior to cutting the granite, we're also left with countertops that were cut too short & he "fixed it" by gluing in 1 & 2 cm strips on the ends. These strips are highly visible & very unsightly. On the top surface of almost every countertop he has managed to sand the shiny factory polish off "accidentally" with a grinder, leaving large dull sections that cannot be repaired. During the project he also frequently demanded more money from us to pay the delivery truck, his labourers' wages etc etc. We ended up paying him R 7000 more than his quotation in the hope that he will just get the work finished. In the end he never finished the project & we will need to have most of this granite replaced. If you are considering using his services, please do not as you will most likely be terribly disappointed & it will end up costing you much more than what you had signed up for.
Helpful (0)
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Rhona F
1 reviews | Active since Jan 2020
30 Sept 2019, 15:33
Shoddy workmanship & kept on demanding more & more money to finish the project.
After we had paid a very large deposit and 4 slabs of granite was purchased, it then transpired that Henry did not have the tools & s****s to actually fabricate the granite to the specifications that was agreed upon between us & him during the consultation process prior to him giving us a quotation. He deliberately withheld this information from us. Subsequently he could not deliver on any of the promises that he had made to us & we are now stuck with granite countertops that are not correctly cut & have varying widths on the overhangs. Despite him having taken templates prior to cutting the granite, we're also left with countertops that were cut too short & he "fixed it" by gluing in 1 & 2 cm strips on the ends. These strips are highly visible & very unsightly. On the top surface of almost every countertop he has managed to sand the shiny factory polish off "accidentally" with a grinder, leaving large dull sections that cannot be repaired. During the project he also frequently demanded more money from us to pay the delivery truck, his labourers' wages etc etc. We ended up paying him R 7000 more than his quotation in the hope that he will just get the work finished. In the end he never finished the project & we will need to have most of this granite replaced. If you are considering using his services, please do not as you will most likely be terribly disappointed & it will end up costing you much more than what you had signed up for.
0
Replies (0)MS
Marlene S
1 reviews | Active since Jan 2020
20 Jun 2018, 10:29
Henry Gross - Building work / kitchen
Quoted 3 weeks for new kitchen, took 14 weeks. Did not complete full scope (despite full payment) after advising he was not paid on another job and was closing down. We offered to pay for the remaining goods and he just had to complete using himself (approx. 1 - 2 days of his work) but he made no response. Also we experienced poor workmanship (cut hole for overhang sink too large) and cut bench too short - then glued on a 2 centimetre piece on the end.
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Marlene S
1 reviews | Active since Jan 2020
20 Jun 2018, 10:29
Henry Gross - Building work / kitchen
Quoted 3 weeks for new kitchen, took 14 weeks. Did not complete full scope (despite full payment) after advising he was not paid on another job and was closing down. We offered to pay for the remaining goods and he just had to complete using himself (approx. 1 - 2 days of his work) but he made no response. Also we experienced poor workmanship (cut hole for overhang sink too large) and cut bench too short - then glued on a 2 centimetre piece on the end.
0
Replies (0)MS
Marlene S
1 reviews | Active since Jan 2020
20 Jun 2018, 10:13
Henry (Heinrich) Gross - Building work / kitchen
Quoted 3 weeks for new kitchen, took 14 weeks. Did not complete full scope (despite full payment) after advising he was not paid on another job and was closing down. We offered to pay for the remaining goods and he just had to complete using himself (approx. 1 - 2 days of his work) but he made no response. Also we experienced poor workmanship (cut hole for overhang sink too large) and cut bench too short - then glued on a 2 centimetre piece on the end.
Helpful (0)
|Replies (0)MS
Marlene S
1 reviews | Active since Jan 2020
20 Jun 2018, 10:13
Henry (Heinrich) Gross - Building work / kitchen
Quoted 3 weeks for new kitchen, took 14 weeks. Did not complete full scope (despite full payment) after advising he was not paid on another job and was closing down. We offered to pay for the remaining goods and he just had to complete using himself (approx. 1 - 2 days of his work) but he made no response. Also we experienced poor workmanship (cut hole for overhang sink too large) and cut bench too short - then glued on a 2 centimetre piece on the end.
0
Replies (0)