Don't waste your money on Henwood Bedding

Can't believe these people have any stars what so ever. 2x 9 months new mattresses. Expert said our imagination, sagging as well as top layer loose, factory says will repair at our cost. If expert is right what is factory going to repair? Last mattress discontinued as well. Please read your warranty - as far as we concerned it means NOTHING. We offered to fly CEO to JHB to spend the night on this bed. So far.. nothing .. Their ad states their family name means everything to them? As far as we are concerned, they are not helpful and there is not after sales service what so ever,