HS
Herbalife South Africa
Verified Business
HS
Herbalife South Africa
Verified Business
4 Reviews (last 12 months)
Responds in 903 hours 12 min
Performance(last 12 months):
0Trustindex Rating
#10Ranked In Business & Legal Services
903h 12mReply Time
-100 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 11 hours 31 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
903h 12m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 11 hours 31 min
Review Distribution
3|4 Reviews
May '25 - Apr '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Herbalife South Africa
Herbalife South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 11 hours 31 min. Hellopeter has tracked Herbalife South Africa across 375 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Jen S
1 reviews | Active since Jan 2020
21 Jan 2026, 13:02
Herbalife Deceit
I placed an order with Herbalife in December, and the delivery took an unreasonably long time. Before leaving the country, I was contacted by their courier team and explicitly informed them of a specific date on which the order should be delivered. Despite this, the order was not delivered as agreed and was instead returned to Herbalife. I then contacted Herbalife to arrange for the order to be sent back to me and to understand why it was not delivered on the requested date. Communication was very slow, and it took a long time to receive responses. When I eventually did, i was told some items were now out of stock, how as the order was ready to be delivered already packaged? This explanation does not make sense. The items only went out of stock in January, whereas my order was placed and paid for in December. This strongly suggests that my already-paid-for items were reassigned or sold to someone who placed an order later, and this was not communicated honestly. Overall, I am extremely disappointed with how this situation was handled. There was poor communication, no accountability, and ultimately no resolution. This experience has significantly affected my trust in Herbalife as a business.
Helpful (0)
|Replies (0)JS
Jen S
1 reviews | Active since Jan 2020
21 Jan 2026, 13:02
Herbalife Deceit
I placed an order with Herbalife in December, and the delivery took an unreasonably long time. Before leaving the country, I was contacted by their courier team and explicitly informed them of a specific date on which the order should be delivered. Despite this, the order was not delivered as agreed and was instead returned to Herbalife. I then contacted Herbalife to arrange for the order to be sent back to me and to understand why it was not delivered on the requested date. Communication was very slow, and it took a long time to receive responses. When I eventually did, i was told some items were now out of stock, how as the order was ready to be delivered already packaged? This explanation does not make sense. The items only went out of stock in January, whereas my order was placed and paid for in December. This strongly suggests that my already-paid-for items were reassigned or sold to someone who placed an order later, and this was not communicated honestly. Overall, I am extremely disappointed with how this situation was handled. There was poor communication, no accountability, and ultimately no resolution. This experience has significantly affected my trust in Herbalife as a business.
0
Replies (0)AJ
KM
Karin M
1 reviews | Active since Jan 2020
15 Aug 2025, 14:09
Best Nutrition company in the world.
From starting as a customer in 2022 to becoming a member (and I am active still in using the products daily and coaching others) has been an amazing experience. Navigating the systems and technology is key, a company which manufactures incredible nutrition products - inner and outer nutrition - I have invested in this lifestyle change and have sustained incredible physical results over a number of years now. I’ve literally transformed myself physically I don’t recognise my old self. The quality of the products and coaching/ leadership is world class. I highly recommend HERBALIFE NUTRITION as an established leader in the nutrition world as well as the products, systems and technology.
Helpful (0)
|Replies (0)KM
Karin M
1 reviews | Active since Jan 2020
15 Aug 2025, 14:09
Best Nutrition company in the world.
From starting as a customer in 2022 to becoming a member (and I am active still in using the products daily and coaching others) has been an amazing experience. Navigating the systems and technology is key, a company which manufactures incredible nutrition products - inner and outer nutrition - I have invested in this lifestyle change and have sustained incredible physical results over a number of years now. I’ve literally transformed myself physically I don’t recognise my old self. The quality of the products and coaching/ leadership is world class. I highly recommend HERBALIFE NUTRITION as an established leader in the nutrition world as well as the products, systems and technology.
0
Replies (0)AN
Atarah N
1 reviews | Active since Jan 2020
16 Apr 2025, 08:34
Herbal life South Africa does not all exchanges and return of unused products
So Herbal Life does not allow exchanges or returns even though they sell premium products , I am now stuck with products of that I paid almost a R 1000 for all because I mistakenly selected an incorrect product during my purchase . i.eProtein Drink Mix Vegan instead of Protein Drink Mix I must say this came as a shock and massive disappointment to me .
Helpful (0)
|Replies (0)AN
Atarah N
1 reviews | Active since Jan 2020
16 Apr 2025, 08:34
Herbal life South Africa does not all exchanges and return of unused products
So Herbal Life does not allow exchanges or returns even though they sell premium products , I am now stuck with products of that I paid almost a R 1000 for all because I mistakenly selected an incorrect product during my purchase . i.eProtein Drink Mix Vegan instead of Protein Drink Mix I must say this came as a shock and massive disappointment to me .
0
Replies (0)TBPSHiN
The Best Powerful Spiritual Herbalist in Nigeria
1 reviews | Active since Jan 2020
4 Mar 2025, 11:21
The Most Powerful Spiritual Herbalist Man in Nigeria
0902 - 382 - 5835 ,CONSULT CHIEF DR AJIFITIFASE ODOFIN AFEWESAJE for any kind of SPIRITUAL MEDICATION... CHIEF DR AJIFITIFASE ODOFIN AFEWESAJE was Based on IJEBU IGBO OGUN STATE and his SPIRITUAL TEMPLE was in IJEBU IGBO OGUN STATE too,you free free to CONSULT him for any kind of SPIRITUAL MEDICATION ,+234 - 902 - 382 - 5835..... HONOR the great SPIRITUAL FATHER and you shall be HONORED too......+234 - 902 - 382 5835
Helpful (0)
|Replies (0)TBPSHiN
The Best Powerful Spiritual Herbalist in Nigeria
1 reviews | Active since Jan 2020
4 Mar 2025, 11:21
The Most Powerful Spiritual Herbalist Man in Nigeria
0902 - 382 - 5835 ,CONSULT CHIEF DR AJIFITIFASE ODOFIN AFEWESAJE for any kind of SPIRITUAL MEDICATION... CHIEF DR AJIFITIFASE ODOFIN AFEWESAJE was Based on IJEBU IGBO OGUN STATE and his SPIRITUAL TEMPLE was in IJEBU IGBO OGUN STATE too,you free free to CONSULT him for any kind of SPIRITUAL MEDICATION ,+234 - 902 - 382 - 5835..... HONOR the great SPIRITUAL FATHER and you shall be HONORED too......+234 - 902 - 382 5835
0
Replies (0)SM
Saabirah M
1 reviews | Active since Jan 2020
1 Oct 2024, 14:48
****py service from Herbalife
These idiots refuse to cancel my order but are taking 10 years to ship it out. Most unhelpful agents I have spoken to also
Helpful (0)
|Replies (0)SM
Saabirah M
1 reviews | Active since Jan 2020
1 Oct 2024, 14:48
****py service from Herbalife
These idiots refuse to cancel my order but are taking 10 years to ship it out. Most unhelpful agents I have spoken to also
0
Replies (0)IJ
Inenceba J
1 reviews | Active since Jan 2020
13 Aug 2024, 07:26
Herbalife investment
I have started using and selling Herbalife Nutrition from 2021. The results have been amazing and I have made a good profit as well from selling the Herbalife products. I would invest the R20K on the business and buy more products for better results and attract new customers.
Helpful (0)
|Replies (0)IJ
Inenceba J
1 reviews | Active since Jan 2020
13 Aug 2024, 07:26
Herbalife investment
I have started using and selling Herbalife Nutrition from 2021. The results have been amazing and I have made a good profit as well from selling the Herbalife products. I would invest the R20K on the business and buy more products for better results and attract new customers.
0
Replies (0)RJ
Rochelle J
1 reviews | Active since Jan 2020
11 Jul 2024, 16:26
Inquiring
Few years ago I registered and brought a membership bag. I had an active account and ID number. I placed my first order online. The payment went through successfully. My phone was ****** and I could not recover all my contacts. I called a few times in to find the support centre to show my evidence. I couldn't find the support centre. I did try to email my proof and the emails were rejected. I would like my shakes or my refund of R 750 please. I would like to know how to proceed with this issue. My contact number is 065 290 4369.
Helpful (0)
|Replies (0)RJ
Rochelle J
1 reviews | Active since Jan 2020
11 Jul 2024, 16:26
Inquiring
Few years ago I registered and brought a membership bag. I had an active account and ID number. I placed my first order online. The payment went through successfully. My phone was ****** and I could not recover all my contacts. I called a few times in to find the support centre to show my evidence. I couldn't find the support centre. I did try to email my proof and the emails were rejected. I would like my shakes or my refund of R 750 please. I would like to know how to proceed with this issue. My contact number is 065 290 4369.
0
Replies (0)