Herholdt's Group (Pty) Ltd
3.1|8 reviews
AL
Anton L
1 reviews | Active since Member
21 Mar 2025, 06:17
Pathetic and arrogant 'service' levels.
Drove 261km to collect a battery that was fixed for me. (After having to struggle for close to 6 weeks just for them to accept the Sunsynk battery that had an issue.) Upon arrival I was refused entry to the Randburg premises for 'not having made an appointment' This, despite the fact that I did in fact make an appointment 2 days in advance, and my invoice for repairs was paid well in advance of them actually doing the repair. So I had to drive back, another 261km, empty handed. Still waiting for an apology...
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Anton L's updateReviewer Update
21 Mar 2025, 11:19I forgot to mention: When I finally received my battery back, it had impact damage.
(Yes, I have the images and relevant communications to substantiate my claims.)
This is how Herholdts treat customers and Sunsynk products.
If this is a benchmark of service (as publicly claimed by Heine Herholdt himself) - there is no hope.
(Yes, I have the images and relevant communications to substantiate my claims.)
This is how Herholdts treat customers and Sunsynk products.
If this is a benchmark of service (as publicly claimed by Heine Herholdt himself) - there is no hope.
AL
Anton L's update21 Mar 2025, 11:19
Reviewer Update
I forgot to mention: When I finally received my battery back, it had impact damage.
(Yes, I have the images and relevant communications to substantiate my claims.)
This is how Herholdts treat customers and Sunsynk products.
If this is a benchmark of service (as publicly claimed by Heine Herholdt himself) - there is no hope.
(Yes, I have the images and relevant communications to substantiate my claims.)
This is how Herholdts treat customers and Sunsynk products.
If this is a benchmark of service (as publicly claimed by Heine Herholdt himself) - there is no hope.