WACO ELEC 1200W BAR WALL MOUNTED HEATER BOUGHT AT HERHOLDTS

We as an electrical supplier, purchased two 1200w bar heaters from Herholdts Bloemfontein, and both lasted less than a month before breaking. In just two months, both failed in exactly the same way. When I returned them, I was told the warranty only covers the heater itself and not the bars that broke — which makes no sense, as the bars are the main part that provides the heat. I received no refund or replacement. The product is of very poor quality, and I would not recommend anyone to buy it. Extremely disappointed in both the product and the after-sales service.