Pathetic damn service !!!

We have been paying this holiday house since January for the month of December only for them to tell us a week in advance that they have to cancel our booking due to a few broken thumbs , so you couldn’t replace those things within a week ??!!!! And when we asked for another place they pushed up the price and decreased the amount of nights to stay. Giving back our money a week in advance doesn’t do any justice to the amount of spending we did preparing to go away, damn pathetic if you ask me !!!!!! So much for planning the festive and Christmas with our damn families !!!!