Exceptional service from Hertz Windhoek

This is my second hire from Hertz in another country in 6 months. The first was in Cyprus which was perfect. We received exceptional service from Hertz Windhoek this month. Firstly our car was upgraded from a Fortuner 2 wheel drive to a Fortuner 4x4 at no extra charge. After 10 days the battery gave problems. Hertz Windhoek sent a driver overnight to us in Etosha who waited at the gates and then fitted the battery in the camp at 8am the next morning. They were a pleasure to correspond with prior to renting and extremely helpful at the airport when we collected and returned the car. And my deposit was refunded within 3 days! I will be renting from Hertz locally from now on and hopefully receive the same service.