1 reviews | Active since Member
RA Number: 89045661 I can absolutely concur with countless other reviews – Hertz delivers appalling service and exploits customers. I rented a car for a week, fully prepaid, and even took out their so‑called premium package with excess waiver. The vehicle was returned without incident, yet Hertz ********ly withheld R4600 from the R6000 hold they placed on my credit card. They fabricated a R4000 “excess” for non‑existent damage and added R600 VAT on that excess. This is blatant theft. Only after repeated enquiries, nearly a month later, did they partially refund me – without any notice or permission. This disgraceful conduct has now forced me to consider legal action, wasting my time and money. I have already reported this matter to Carte Blanche and The Devi Show, awaiting interviews to expose Hertz publicly. Buyer beware: Hertz will take advantage of you. They hide behind fine print, delay refunds, and ********ly pocket money from innocent customers. Do NOT rent from Hertz unless you want to risk being ****** under the guise of “policy.” Hertz needs to be held accountable – and I strongly warn anyone considering them: look at the reviews, see the pattern, and stay far away.