Zero after sales service

Zero is the actual rating. You buy a high end laptop for a lot of money. A year later the motherboard and battery needs to be replaced. Firstly the normal HP repair centre is not allowed to fix it because it's a high end laptop. Send it to the qualified repair centre. This centre says they ordered the parts. HP cancels this repair centre and moves to another company. My laptop gets sent to the new company. This is now 5-6 months later. Today they want proof of purchase when this was bought on their website as a gift! And trying to get anyone the telephone is ****** useless! No replies just nothing! Do not buy any computers or laptops from them.