MM
Mari M
Active since Jan 2019
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Thank you Albertus
Thank you Albertus. Had a query about a previous change to my policy. Got everything I needed in mintes. Good job.
53 replies
7 months ago
Zero after sales service
Zero is the actual rating. You buy a high end laptop for a lot of money. A year later the motherboard and battery needs to be replaced. Firstly the normal HP repair centre is not allowed to fix it because it's a high end laptop. Send it to the qualified repair centre. This centre says they ordered the parts. HP cancels this repair centre and moves to another company. My laptop gets sent to the new company. This is now 5-6 months later. Today they want proof of purchase when this was bought on their website as a gift! And trying to get anyone the telephone is ****** useless! No replies just nothing! Do not buy any computers or laptops from them.
0 replies
7 months ago
Zero after sales service
Zero is the actual rating. You buy a high end laptop for a lot of money. A year later the motherboard and battery needs to be replaced. Firstly the normal HP repair centre is not allowed to fix it because it's a high end laptop. Send it to the qualified repair centre. This centre says they ordered the parts. HP cancels this repair centre and moves to another company. My laptop gets sent to the new company. This is now 5-6 months later. Today they want proof of purchase when this was bought on their website as a gift! And trying to get anyone the telephone is ****** useless! No replies just nothing! Do not buy any computers or laptops from them.
0 replies
7 months ago
Zero after sales service
Zero is the actual rating. You buy a high end laptop for a lot of money. A year later the motherboard and battery needs to be replaced. Firstly the normal HP repair centre is not allowed to fix it because it's a high end laptop. Send it to the qualified repair centre. This centre says they ordered the parts. HP cancels this repair centre and moves to another company. My laptop gets sent to the new company. This is now 5-6 months later. Today they want proof of purchase when this was bought on their website as a gift! And trying to get anyone the telephone is ****** useless! No replies just nothing! Do not buy any computers or laptops from them.
0 replies
14 months ago
Was pleasantly surprised when I phoned to complain about my increased premium, only to get it reduced
Was pleasantly surprised when I phoned to complain about my increased premium, only to get it reduced. Very friendly staff.
53 replies
26 months ago
They were very helpf...
They were very helpful and patient responding to my requests and questions.
58 replies
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)