HJ
Hey Joe Brewery
Unclaimed Business
HJ
Hey Joe Brewery
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSJ
Susan J
1 reviews | Active since Jan 2020
7 Nov 2023, 11:43
Great time with great beer!
I have visited this restaurant twice recently and it was exceptional - the beer, the food as well as the view! There were lots of dogs - they had a special treat for them on the menu. Would definitely visit again.
Helpful (0)
|Replies (0)SJ
Susan J
1 reviews | Active since Jan 2020
7 Nov 2023, 11:43
Great time with great beer!
I have visited this restaurant twice recently and it was exceptional - the beer, the food as well as the view! There were lots of dogs - they had a special treat for them on the menu. Would definitely visit again.
0
Replies (0)LB
Lauren B
1 reviews | Active since Jan 2020
28 Aug 2023, 05:13
DISGUSTING SERVICE DELIVERY
Myself and my family have been planning and waiting for months for this holiday and experience last night the 25th August 2023. We chose your restaurant because of the dog friendly menu and pets allowance. Only to come to a packed loadshedding restaurant. Here is a list of our terrible disgusting experience. 1. Our table we booked months in advance. We get there and state our name. They put someone else at our table so we had to wait to be seated. 2. The live music sound was so bad we couldn't hear let alone function. 3. We want to place an order for our dog only to discover none of the advertising and marketing food was available for our dog. She never ate!!!! And that made us so angry. 4. We order our food, every single one of myself and my family members received cold food. 5. The waiter who had no etiquette, never checked up on us once. Just said he will call the manager. 6. The manager with his poor disgusting customer service gives us some excuse and says he will re do all our food. So, i work for SABS and i pride myself on Service Delivery and execution. Here are my suggestions to drastically improve the pathetic service myself and my family recieved 1. Do not advertise on your menu WE ARE FULLY OPERATIONAL DURING LOADSHEDDING. When you have one tiny generator that clearly did not give you sufficient power. Spend the operational costs for the functionality of your establishment to buy a bigger one. 2. False marketing and advertising specifying that their is a dog menu only to discover there isn't creating a sense of expectation for your clientèle and then once arriving none of the above completely disgusting!!! 3. Over a weekend and festive seasons are your peak times of operations employ more staff during these times and stop trying to save on overheads by putting pressure on your current stuff. Then the staff you have is arrogant, rude and not able to serve and treat the patrons accordingly. I WILL NEVER RECCOMEND THIS ESTABLISHMENT TO ANY STAKEHOLDERS, CLIENTS, OR TRAVELLERS on their vacation. A serious root cause analysis needs to be done because I'm disgusted at how myself and my family was treated.
Helpful (0)
|Replies (0)LB
Lauren B
1 reviews | Active since Jan 2020
28 Aug 2023, 05:13
DISGUSTING SERVICE DELIVERY
Myself and my family have been planning and waiting for months for this holiday and experience last night the 25th August 2023. We chose your restaurant because of the dog friendly menu and pets allowance. Only to come to a packed loadshedding restaurant. Here is a list of our terrible disgusting experience. 1. Our table we booked months in advance. We get there and state our name. They put someone else at our table so we had to wait to be seated. 2. The live music sound was so bad we couldn't hear let alone function. 3. We want to place an order for our dog only to discover none of the advertising and marketing food was available for our dog. She never ate!!!! And that made us so angry. 4. We order our food, every single one of myself and my family members received cold food. 5. The waiter who had no etiquette, never checked up on us once. Just said he will call the manager. 6. The manager with his poor disgusting customer service gives us some excuse and says he will re do all our food. So, i work for SABS and i pride myself on Service Delivery and execution. Here are my suggestions to drastically improve the pathetic service myself and my family recieved 1. Do not advertise on your menu WE ARE FULLY OPERATIONAL DURING LOADSHEDDING. When you have one tiny generator that clearly did not give you sufficient power. Spend the operational costs for the functionality of your establishment to buy a bigger one. 2. False marketing and advertising specifying that their is a dog menu only to discover there isn't creating a sense of expectation for your clientèle and then once arriving none of the above completely disgusting!!! 3. Over a weekend and festive seasons are your peak times of operations employ more staff during these times and stop trying to save on overheads by putting pressure on your current stuff. Then the staff you have is arrogant, rude and not able to serve and treat the patrons accordingly. I WILL NEVER RECCOMEND THIS ESTABLISHMENT TO ANY STAKEHOLDERS, CLIENTS, OR TRAVELLERS on their vacation. A serious root cause analysis needs to be done because I'm disgusted at how myself and my family was treated.
0
Replies (0)