Poor after sales service/lack of communication

Im am very disappointed with the service from the Hyundai Milnerton branch. I purchased a Hyundai Creta on 31 December, and six weeks later I am still waiting for my licence plate. My extended temporary permit has already expired (I had it extended two weeks ago), and I have also been unable to renew the vehicle licence, which expired on 15/01/26. Without a licence plate number, I am also unable to apply for a new vehicle licence.

As a result, I am currently unable to drive a vehicle that I recently purchased, which is causing significant inconvenience. I have tried to liaise with the salesperson multiple times but am either told there is a backlog at the traffic department, that someone will contact me, or I receive no response at all.

The branch was very quick to make the sale, but the after-sales service has been extremely poor, and I feel ignored as a customer. I would strongly urge management to improve communication and support for customers once the sale has been completed.