AP
Aasief P
Active since Aug 2024
2
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Reviews
2 reviews2 months ago
Poor after sales service/lack of communication
Im am very disappointed with the service from the Hyundai Milnerton branch. I purchased a Hyundai Creta on 31 December, and six weeks later I am still waiting for my licence plate. My extended temporary permit has already expired (I had it extended two weeks ago), and I have also been unable to renew the vehicle licence, which expired on 15/01/26. Without a licence plate number, I am also unable to apply for a new vehicle licence. As a result, I am currently unable to drive a vehicle that I recently purchased, which is causing significant inconvenience. I have tried to liaise with the salesperson multiple times but am either told there is a backlog at the traffic department, that someone will contact me, or I receive no response at all. The branch was very quick to make the sale, but the after-sales service has been extremely poor, and I feel ignored as a customer. I would strongly urge management to improve communication and support for customers once the sale has been completed.
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20 months ago
Order never received but still charged
On 14th August 2024,I placed an order through Uber Eats and included a tip. Although the app indicated that my order was delivered, it was never actually received. The driver attempted to contact me, but I missed the call. He claims to have waited at the location for approximately 10 minutes. However, the delivery instructions I provided were clear about my whereabouts. The picture provided as proof of delivery was of very poor quality, showing neither the items I ordered nor any recognizable location. Despite this, Uber Eats charged me R167 for the order without offering a refund and continues to assert that the issue is my responsibility. I feel as though I have been unfairly charged for a service I did not receive.
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1 Star
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