Do better, and deliver the service you promise to clients

I have paid for and registered for the Car Magazine 12 monthly deal with Highbury Media in December 2021 - the purchase shows on my account but neither have I gotten the digital version or printed version delivered to me.

I have mailed them twice, with no response on the support@hsm.co.za mailbox. I have now also mailed their info@hsm.co.za mailbox to see if I get an response there.

Previously I had a subscription, and I also had to beg to have the magazine delivered to me and they forgot from time to time. This hurts a magazine like CAR Magazine immensely, especially coming from a huge fan of the magazine and petrolhead. This is not good for the print business, I do not believe the journalists at CAR Magazine deserve this sub par service .

Do better.