1 reviews | Active since Member
I purchased a demo vehicle from this branch on 12 October 2024. After taking delivery I was unhappy with the vehicle. It was very noisy when the vehicle starts and on second gear and there is a slight wrattle. I wanted to return the vehicle but the consultant advised this is not possible since the vehicle was a demo model. The branch did offer to bring my vehicle to sort out all faults. Before purchasing, the dealership should have done a walk around on the vehicle and test drove the vehicle. There is minor scratches throughout the car, the rim was also scratched. Now I Even cannot return the vehicle to finance another vehicle. Surely customer should have some type of cooling off period since my first installment only is to be deducted on the 27 November. It feels I have been enticed to purchase the vehicle which was offered to me as a reduced price. Now I know the reasons why because the vehicle is not showroom worthy and now I'm stuck with this car! Regret dealing with this branch. So much for tcf and the hyundai promise!