HA
Hinen Africa
Unclaimed Business
HA
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Utilities
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSH
Stefan H
1 reviews | Active since Jan 2020
20 Jun 2024, 12:10
Giong into a contract and 0 Service delivery need help please
Stefan van Heerden <spvanheerden1@gmail.com> 1:57 PM (4 minutes ago) to SAfrica Good day trust you are well> A month ago I signed a contract for a rent-to-own solar system. A week later they sent stock and was ready to install. The products arrived a week later and Roald called me installation will happen Saturday.. On Friday they called me as the contract was not right according to them. I printed the contract on Monday.signed and sent it back . The wednesday was the new date for installation and thuesday same story again this time from FM Solar they cant install as Henin didnt made payment yet.. Sent Roald a message the following Tuesday and promised to be sorted the Wednesday. I then put in leave to sort it out on this day the same story again payment hadn't been made. Last week Wednesday FM Solar Deon came to me on the installation date to tell me they cant do installation as payment for solar panels etc. hasn't been made.They dropped the equipment and promised me to install the Saturday 22/06/2024 and today 20/06/2024 they say they can't deliver to their promise. Keep in miind i signerd a contract and a 3 month compensation on rental amount has been promised please explain to me how do you do this to your clients Regards
Helpful (0)
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Stefan H
1 reviews | Active since Jan 2020
20 Jun 2024, 12:10
Giong into a contract and 0 Service delivery need help please
Stefan van Heerden <spvanheerden1@gmail.com> 1:57 PM (4 minutes ago) to SAfrica Good day trust you are well> A month ago I signed a contract for a rent-to-own solar system. A week later they sent stock and was ready to install. The products arrived a week later and Roald called me installation will happen Saturday.. On Friday they called me as the contract was not right according to them. I printed the contract on Monday.signed and sent it back . The wednesday was the new date for installation and thuesday same story again this time from FM Solar they cant install as Henin didnt made payment yet.. Sent Roald a message the following Tuesday and promised to be sorted the Wednesday. I then put in leave to sort it out on this day the same story again payment hadn't been made. Last week Wednesday FM Solar Deon came to me on the installation date to tell me they cant do installation as payment for solar panels etc. hasn't been made.They dropped the equipment and promised me to install the Saturday 22/06/2024 and today 20/06/2024 they say they can't deliver to their promise. Keep in miind i signerd a contract and a 3 month compensation on rental amount has been promised please explain to me how do you do this to your clients Regards
0
Replies (0)SH
Stefan H
1 reviews | Active since Jan 2020
11 Jun 2024, 12:07
Hinen South Africa
i got into contact with a Agent Roald. That helped me with a Solar system rent to own. He sent the docs i signed and agent then promised me they sending stock to cape town as they based in sandton. The product arrived last week Wednesday and installation was verbally confirmed for saturday. Saturday the installing company called me they cant install as stuff still needs to be bought and the contract is not valid due to the esign and then printed the contract yesterday and sent it in verbally again wednesday we will install . Today i got a call they cant install tommrow as Hinen south africa is no longer doing rent to own . Please explain this to me as this is highly unprofessional and contract has been signed what do i do now. Hinen SA Super unprofessional
Helpful (0)
|Replies (0)SH
Stefan H
1 reviews | Active since Jan 2020
11 Jun 2024, 12:07
Hinen South Africa
i got into contact with a Agent Roald. That helped me with a Solar system rent to own. He sent the docs i signed and agent then promised me they sending stock to cape town as they based in sandton. The product arrived last week Wednesday and installation was verbally confirmed for saturday. Saturday the installing company called me they cant install as stuff still needs to be bought and the contract is not valid due to the esign and then printed the contract yesterday and sent it in verbally again wednesday we will install . Today i got a call they cant install tommrow as Hinen south africa is no longer doing rent to own . Please explain this to me as this is highly unprofessional and contract has been signed what do i do now. Hinen SA Super unprofessional
0
Replies (0)