Giong into a contract and 0 Service delivery need help please

Stefan van Heerden <spvanheerden1@gmail.com> 1:57 PM (4 minutes ago) to SAfrica

Good day

trust you are well>

A month ago I signed a contract for a rent-to-own solar system. A week later they sent stock and was ready to install. The products arrived a week later and Roald called me installation will happen Saturday.. On Friday they called me as the contract was not right according to them. I printed the contract on Monday.signed and sent it back .

The wednesday was the new date for installation and thuesday same story again this time from FM Solar they cant install as Henin didnt made payment yet..

Sent Roald a message the following Tuesday and promised to be sorted the Wednesday. I then put in leave to sort it out on this day the same story again payment hadn't been made.

Last week Wednesday FM Solar Deon came to me on the installation date to tell me they cant do installation as payment for solar panels etc. hasn't been made.They dropped the equipment and promised me to install the Saturday 22/06/2024 and today 20/06/2024 they say they can't deliver to their promise. Keep in miind i signerd a contract and a 3 month compensation on rental amount has been promised please explain to me how do you do this to your clients

Regards