Refund

I purchased an item from your store and subsequently returned it. When I brought it back, I was assured that my refund would be processed within four (4) days. However, it has now been six (6) days, and I have still not received my refund. his experience has been frustrating and highly inconvenient. I expected better service and adherence to the timelines that were communicated to me at the time of the return. I kindly request that my refund be processed urgently, and that I be provided with a written confirmation of when I can expect it to reflect. I also request clarity on the cause of this delay so that similar issues can be avoided in the future. I hope this matter will be resolved promptly.