Shocking after sales service from Hisense

In November 2024 I took my Hisense Tumble dryer to B&L Appliances to be repaired. They ordered the part needed from Hisense and were sent the wrong part and then told that the part is not available. I contacted AEK and sent pictures of the part as well as the Model number. I was sent a section of the part. I resent the pictures and asked for the remainder of the part to be sent. They then told me they sent packed the incorrect part and will recall the courier and send the correct part. This never happened. Later I was told they don't have the part and are waiting for it. This took months. After following up several times, they eventually told me that HQ now has the part and I waitied three weeks before following up. They then sent me the part-once again the incorrect one. Basically since November last year to date, my tumble dryer is still not repaired and somehow Hisense cannot get it right-with pictures and serial numbers, to send the correct parts. I bought the tumble dryer about 2 years ago. About a year after purchase, the seal around the door snapped. At that time, they also sent the incorrect size and it took a while to eventually get the correct one.