Just plain shocking service!

We have been a customer of Hitek Security for a while. During December 2018 we ordered some CCTV security cameras from Hitek security, the order was incomplete and they stated the missing item is on back order. In January 2018 we cancelled the item on back order as we sourced it somewhere else. The new salesman that took over from the original salesman has never gotten back to us on any of our queries, the sales manager was cc'd in numerous email for a credit for the item and she has also not replied back to us. CC'ing the CEO in the emails was also fruitless.

If this is the customer service Hitek Security provides us as a reseller of there products we cannot sell or recommend any of their products to any of our customers!