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Hobbytronics
Unclaimed Business
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Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFW
Frederick W
1 reviews | Active since Jan 2020
5 Oct 2021, 14:38
Excellent Service
Excellent service. Ordered goods on Monday and delivered on Tuesday in Gauteng. (24Hrs later) Well Done
Helpful (0)
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Frederick W
1 reviews | Active since Jan 2020
5 Oct 2021, 14:38
Excellent Service
Excellent service. Ordered goods on Monday and delivered on Tuesday in Gauteng. (24Hrs later) Well Done
0
Replies (0)RO
A
Anonymous
1 reviews | Active since Jan 2020
16 Dec 2017, 16:54
Terrible service and the lie to there clients
After calling them to find out why my next day delivery which I was charged full price for had not come they then tried to blame my bank for not paying so I called the bank and sure enough the payment and notification had gone threw on the exact day I payed. So I called again this time they appologiesed and said that it was there email system and it was there fault and that my package would arrive on monday and cant get it to me earlier because the service provider they use does not deliver on weekends. below is a snippit from there service providers website ! " Value Added Services BEX offers additional value added service options to meet our customers varied requirements. Saturday Services BEX is able to collect and/or deliver shipments on a Saturday. A surcharge will apply for collection and delivery on a Saturday between 08h00 and 12h00. The surcharge will also apply for attempted deliveries.This service is available to certain major centres in South africa serviced by scheduled airlines. Saturday delivery to regional or remote areas is available on request and is quoted separately. (Saturday service is not available to Normal and Budget cargo services). Special Trip A BEX driver is on standby 24 hours a day, 7 days a week to undertake that special journey e.g. A tender submission or VAT return. Rates are quoted on a kilometre, per hour and surcharge basis. After Hours Service A surcharge will apply for collection or delivery between the following times. 18h00 - 08h00 (monday to Saturday) 12h00 Saturday - 08h00 Monday. After hours service is not applicable to Normal Cargo and Budget Cargo services. " So this too was a lie they didnt want to pay extra for there mistake! Then I asked them to please either refund me or make sure that the goods at least arrived the next day. They have refused to repay me and the goods still have not arrived. They lie and they cheat you do not buy from this online con artist as they will rip you off!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
16 Dec 2017, 16:54
Terrible service and the lie to there clients
After calling them to find out why my next day delivery which I was charged full price for had not come they then tried to blame my bank for not paying so I called the bank and sure enough the payment and notification had gone threw on the exact day I payed. So I called again this time they appologiesed and said that it was there email system and it was there fault and that my package would arrive on monday and cant get it to me earlier because the service provider they use does not deliver on weekends. below is a snippit from there service providers website ! " Value Added Services BEX offers additional value added service options to meet our customers varied requirements. Saturday Services BEX is able to collect and/or deliver shipments on a Saturday. A surcharge will apply for collection and delivery on a Saturday between 08h00 and 12h00. The surcharge will also apply for attempted deliveries.This service is available to certain major centres in South africa serviced by scheduled airlines. Saturday delivery to regional or remote areas is available on request and is quoted separately. (Saturday service is not available to Normal and Budget cargo services). Special Trip A BEX driver is on standby 24 hours a day, 7 days a week to undertake that special journey e.g. A tender submission or VAT return. Rates are quoted on a kilometre, per hour and surcharge basis. After Hours Service A surcharge will apply for collection or delivery between the following times. 18h00 - 08h00 (monday to Saturday) 12h00 Saturday - 08h00 Monday. After hours service is not applicable to Normal Cargo and Budget Cargo services. " So this too was a lie they didnt want to pay extra for there mistake! Then I asked them to please either refund me or make sure that the goods at least arrived the next day. They have refused to repay me and the goods still have not arrived. They lie and they cheat you do not buy from this online con artist as they will rip you off!
0
Replies (0)DG
David G
1 reviews | Active since Jan 2020
6 Nov 2017, 09:36
Great Service
I have purchased a few times off the hobbytronics site now. Their prices are competitive and my goods are packaged immediately and delivered by the next day. Considering i am about 12 hours drive from their shop, and i live in an outlying area i am happy with their service.
Helpful (0)
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David G
1 reviews | Active since Jan 2020
6 Nov 2017, 09:36
Great Service
I have purchased a few times off the hobbytronics site now. Their prices are competitive and my goods are packaged immediately and delivered by the next day. Considering i am about 12 hours drive from their shop, and i live in an outlying area i am happy with their service.
0
Replies (0)DL
Diego L
1 reviews | Active since Jan 2020
13 Mar 2017, 08:45
Worst Online Expierence Ever!!!
<p>hobbytronics.co.za specialises in supplying Arduino boards and accessories. I'm new to Arduino and ordered a couple of parts from hobbytronics.co.za and paid for the express delivery on Friday afternoon. I assumed that my package will not be delivered over the weekend as I put in the order to late, therefore I assumed okay it will be delivered on Monday, which is today.</p> <p>This morning I called the courier company as I received a tracking number from hobbytronics.co.za via e-mail. They had no record of the package and therefore could not track it. I called Piet ********** 955, not sure if he is the owner or manager but he never picked up. I then sent a mail to ********** and still no reponse even after a follow up mail.</p> <p>This is by far the worst online service I have ever expierenced because I do understand that online stores are most times at the mercy of the courier company and have no controll over it. This time however its not the case and all I want is just some feedback because I have no idea where my package is, has it been sent already, when will I receive it but like I said in my mail to them, guess that's asking to much. I should probably just shut-up and wait hopefully one day it will come just out of the blue, lol and this after I paid for Express Delivery? So if you discover the Arduino is the next few days or months, my advice shop at robotics.org.za, they seem to have their **** together.</p>
Helpful (0)
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Diego L
1 reviews | Active since Jan 2020
13 Mar 2017, 08:45
Worst Online Expierence Ever!!!
<p>hobbytronics.co.za specialises in supplying Arduino boards and accessories. I'm new to Arduino and ordered a couple of parts from hobbytronics.co.za and paid for the express delivery on Friday afternoon. I assumed that my package will not be delivered over the weekend as I put in the order to late, therefore I assumed okay it will be delivered on Monday, which is today.</p> <p>This morning I called the courier company as I received a tracking number from hobbytronics.co.za via e-mail. They had no record of the package and therefore could not track it. I called Piet ********** 955, not sure if he is the owner or manager but he never picked up. I then sent a mail to ********** and still no reponse even after a follow up mail.</p> <p>This is by far the worst online service I have ever expierenced because I do understand that online stores are most times at the mercy of the courier company and have no controll over it. This time however its not the case and all I want is just some feedback because I have no idea where my package is, has it been sent already, when will I receive it but like I said in my mail to them, guess that's asking to much. I should probably just shut-up and wait hopefully one day it will come just out of the blue, lol and this after I paid for Express Delivery? So if you discover the Arduino is the next few days or months, my advice shop at robotics.org.za, they seem to have their **** together.</p>
0
Replies (0)