Terrible service and the lie to there clients

After calling them to find out why my next day delivery which I was charged full price for had not come they then tried to blame my bank for not paying so I called the bank and sure enough the payment and notification had gone threw on the exact day I payed. So I called again this time they appologiesed and said that it was there email system and it was there fault and that my package would arrive on monday and cant get it to me earlier because the service provider they use does not deliver on weekends. below is a snippit from there service providers website !

" Value Added Services

BEX offers additional value added service options to meet our customers varied requirements.

Saturday Services

BEX is able to collect and/or deliver shipments on a Saturday. A surcharge will apply for collection and delivery on a Saturday between 08h00 and 12h00. The surcharge will also apply for attempted deliveries.This service is available to certain major centres in South africa serviced by scheduled airlines. Saturday delivery to regional or remote areas is available on request and is quoted separately. (Saturday service is not available to Normal and Budget cargo services). Special Trip

A BEX driver is on standby 24 hours a day, 7 days a week to undertake that special journey e.g. A tender submission or VAT return. Rates are quoted on a kilometre, per hour and surcharge basis. After Hours Service

A surcharge will apply for collection or delivery between the following times. 18h00 - 08h00 (monday to Saturday) 12h00 Saturday - 08h00 Monday. After hours service is not applicable to Normal Cargo and Budget Cargo services.

"

So this too was a lie they didnt want to pay extra for there mistake! Then I asked them to please either refund me or make sure that the goods at least arrived the next day. They have refused to repay me and the goods still have not arrived.

They lie and they cheat you do not buy from this online con artist as they will rip you off!