Part 2: Non Existant After Sales Support

After I made a big fuss I was contacted by Hoffman and my repairs mysteriously were ready for collection and the attitude I was given that they were waiting on me ???<br> <br> I proceeded to collect the UPS and paid just short of R 2000 for the repairs. I proceeded back to my office and awaited for the new batteries to be delivered. When I plugged the UPS into power it was completely dead, we tried also connection the batteries and the UPS unit was also non-responsive <br> <br> This tells me they didn't even repair the unit merely dusted it off and told me it was ready for collection and charged me a lot of money for a repair that was not done. Hoffman power is complete useless and frankly a bunch of fraudsters. I wish i never got involved with the company to start with