HP
Hoffmann Power
Unclaimed Business
HP
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Richard H
1 reviews | Active since Jan 2020
12 May 2015, 06:56
Part 2: Non Existant After Sales Support
After I made a big fuss I was contacted by Hoffman and my repairs mysteriously were ready for collection and the attitude I was given that they were waiting on me ???<br> <br> I proceeded to collect the UPS and paid just short of R 2000 for the repairs. I proceeded back to my office and awaited for the new batteries to be delivered. When I plugged the UPS into power it was completely dead, we tried also connection the batteries and the UPS unit was also non-responsive <br> <br> This tells me they didn't even repair the unit merely dusted it off and told me it was ready for collection and charged me a lot of money for a repair that was not done. Hoffman power is complete useless and frankly a bunch of fraudsters. I wish i never got involved with the company to start with
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Richard H
1 reviews | Active since Jan 2020
12 May 2015, 06:56
Part 2: Non Existant After Sales Support
After I made a big fuss I was contacted by Hoffman and my repairs mysteriously were ready for collection and the attitude I was given that they were waiting on me ???<br> <br> I proceeded to collect the UPS and paid just short of R 2000 for the repairs. I proceeded back to my office and awaited for the new batteries to be delivered. When I plugged the UPS into power it was completely dead, we tried also connection the batteries and the UPS unit was also non-responsive <br> <br> This tells me they didn't even repair the unit merely dusted it off and told me it was ready for collection and charged me a lot of money for a repair that was not done. Hoffman power is complete useless and frankly a bunch of fraudsters. I wish i never got involved with the company to start with
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Perren S
1 reviews | Active since Jan 2020
19 Mar 2015, 07:34
Hoffmann where the customer comes last
I bought a pressure cleaning machine around 3 weeks ago from Hoffmann in Johannesburg, the sales man Oliver was friendly and helpful up until the day I paid for the unit, I couldn't fetch the unit from Hoffmann themselves and asked kindly if they would deliver it to my place of residence to which they agreed, I stated that I wouldn't be at home so they will need to bring someone with them to help offload, but as they hadn't listened to me, a driver arrived, alone, and told my sister to help him offload a 133KG unit, thankfully she could help him but she was disgusted at their service. I also asked if I could have some sort of training on the unit at my place of residence which they also agreed to and they would send a technician, this has been an on going battle for the past two weeks to have someone just show me how to operate this expensive unit, but it seems that once Hoffmann have your money they could care less about their customers.<br> <br> I wouldn't ever recommend them nor will I ever do business with them again.
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Perren S
1 reviews | Active since Jan 2020
19 Mar 2015, 07:34
Hoffmann where the customer comes last
I bought a pressure cleaning machine around 3 weeks ago from Hoffmann in Johannesburg, the sales man Oliver was friendly and helpful up until the day I paid for the unit, I couldn't fetch the unit from Hoffmann themselves and asked kindly if they would deliver it to my place of residence to which they agreed, I stated that I wouldn't be at home so they will need to bring someone with them to help offload, but as they hadn't listened to me, a driver arrived, alone, and told my sister to help him offload a 133KG unit, thankfully she could help him but she was disgusted at their service. I also asked if I could have some sort of training on the unit at my place of residence which they also agreed to and they would send a technician, this has been an on going battle for the past two weeks to have someone just show me how to operate this expensive unit, but it seems that once Hoffmann have your money they could care less about their customers.<br> <br> I wouldn't ever recommend them nor will I ever do business with them again.
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