Hoka Arahi 7 for men: Horrible and Poor Quality

I did less than 300 kms on Hoka Arahi 7 for men which I bought from Sportsman Warehouse. I went to the store and enquired about the quality of the shoe and they referred me to Ikhambi Distribution. This one's just responded to my enquiry and said it's normal Hoka wear and tear. I am still in shock that Hoka running shoe can just acknowledge that their running shoes are of such a poor workmanship and quality. Am looking for new quality running shoes somewhere else.