Hoka Shoes South Africa
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Hoka Shoes South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Hoka Shoes South Africa across 24 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I purchased 3 x hokahalf running tickets. I added a pair of socks assuming it was free but saw that I was charged for it at checkout. I could not reverse the payment. My race pack was collected and I noticed my socks was never given to me. After the race I asked a few people for a merchandise stands or help, nobody cold help. I have emailed Hoa, entry Ninja, sent them messages on Social media and they simply ignore me. Nobody has reached out. They told me to email their info email, yet I sent a few emails and nobody has responded. I just want my refund.
1 reviews | Active since Jan 2020
I purchased 3 x hokahalf running tickets. I added a pair of socks assuming it was free but saw that I was charged for it at checkout. I could not reverse the payment. My race pack was collected and I noticed my socks was never given to me. After the race I asked a few people for a merchandise stands or help, nobody cold help. I have emailed Hoa, entry Ninja, sent them messages on Social media and they simply ignore me. Nobody has reached out. They told me to email their info email, yet I sent a few emails and nobody has responded. I just want my refund.
1 reviews | Active since Jan 2020
I purchased a pair of Hoka Mach X running shoes from Sportsmans Warehouse Rondebosch (Cape Town), and after only two short runs, the shoes caused severe blisters and bleeding on my heels. I contacted Hoka South Africa (iKhambi Distribution) to report the issue and request assistance. Instead of any accountability or meaningful support, I was told the blisters were likely caused by “improper lacing” or “sock material” — without them ever assessing the shoes in person. Even after repeatedly asking for escalation, they refused to offer a refund or replacement, and insisted that I courier the shoes to from Pretoria to Cape Town at my own cost if no fault is found — which is completely unreasonable for a product that injured me after ONE normal use. This is unacceptable service from a premium global brand like Hoka, and it reflects poorly on how their South African distributor treats customers. My next step is to lodge a formal complaint with the Consumer Goods & Services Ombud (CGSO) and informed Hoka Global. At this point, I’m left with a pair of expensive shoes that I cannot wear, cannot sell, and a clear sense that the distributor is unwilling to stand behind their product or the Hoka brand promise. Buyers beware — if anything goes wrong, you may be left with no real support.
1 reviews | Active since Jan 2020
I purchased a pair of Hoka Mach X running shoes from Sportsmans Warehouse Rondebosch (Cape Town), and after only two short runs, the shoes caused severe blisters and bleeding on my heels. I contacted Hoka South Africa (iKhambi Distribution) to report the issue and request assistance. Instead of any accountability or meaningful support, I was told the blisters were likely caused by “improper lacing” or “sock material” — without them ever assessing the shoes in person. Even after repeatedly asking for escalation, they refused to offer a refund or replacement, and insisted that I courier the shoes to from Pretoria to Cape Town at my own cost if no fault is found — which is completely unreasonable for a product that injured me after ONE normal use. This is unacceptable service from a premium global brand like Hoka, and it reflects poorly on how their South African distributor treats customers. My next step is to lodge a formal complaint with the Consumer Goods & Services Ombud (CGSO) and informed Hoka Global. At this point, I’m left with a pair of expensive shoes that I cannot wear, cannot sell, and a clear sense that the distributor is unwilling to stand behind their product or the Hoka brand promise. Buyers beware — if anything goes wrong, you may be left with no real support.
1 reviews | Active since Jan 2020
Had a major problem with a pair of hiking boots i bought. Returned them . They really hurt my feet on the first day of hiking with the inner sock forming creases. Just got answer back stating it should improve with use and i should look at how i tie my laces. I have spend many km hiking and i really know how to do that . Not happy at all . As a keen hiker stay away from this brand
1 reviews | Active since Jan 2020
Had a major problem with a pair of hiking boots i bought. Returned them . They really hurt my feet on the first day of hiking with the inner sock forming creases. Just got answer back stating it should improve with use and i should look at how i tie my laces. I have spend many km hiking and i really know how to do that . Not happy at all . As a keen hiker stay away from this brand
1 reviews | Active since Jan 2020
I was ****med by a website that falsely claimed to be offering a HOKA clearance sale: https://hokaflashsale.shop. The site looked professional and advertised huge discounts. I placed an order on March 22, 2025, for two pairs of HOKA shoes totaling $62.48. I received an order confirmation email but have not received any shipping updates or products. The email looked legitimate, but after doing research, I realized this was a **** site impersonating the real HOKA brand. There is no way to contact the seller or track the order, and the payment was processed under a suspicious name. I’ve since reported the site and contacted my bank. I’m posting this to warn others not to fall for this ****. If a deal looks too good to be true, it probably is.
1 reviews | Active since Jan 2020
I was ****med by a website that falsely claimed to be offering a HOKA clearance sale: https://hokaflashsale.shop. The site looked professional and advertised huge discounts. I placed an order on March 22, 2025, for two pairs of HOKA shoes totaling $62.48. I received an order confirmation email but have not received any shipping updates or products. The email looked legitimate, but after doing research, I realized this was a **** site impersonating the real HOKA brand. There is no way to contact the seller or track the order, and the payment was processed under a suspicious name. I’ve since reported the site and contacted my bank. I’m posting this to warn others not to fall for this ****. If a deal looks too good to be true, it probably is.
1 reviews | Active since Jan 2020
Whether you've fallen victim to ****s, phishing attacks, or accidental transactions, Ruder Cyber Tech Sleuths is here to assist you every step of the way. We understand the urgency and emotional toll of losing your digital investments, which is why we prioritize transparency, efficiency, and client satisfaction. support@rudercybertechsleuths.com whatsapp: +12132801476 Telegram : @rudercybersleuths
1 reviews | Active since Jan 2020
Whether you've fallen victim to ****s, phishing attacks, or accidental transactions, Ruder Cyber Tech Sleuths is here to assist you every step of the way. We understand the urgency and emotional toll of losing your digital investments, which is why we prioritize transparency, efficiency, and client satisfaction. support@rudercybertechsleuths.com whatsapp: +12132801476 Telegram : @rudercybersleuths
1 reviews | Active since Jan 2020
BEST SANGOMA [+277719913197] ⓶ TRADITIONAL HEALER / LOST LOVE SPELLS in PRETORIA, SOSHANGUVE, MAMELODI, HAMMANSKRAAL, South Africa, ATTRIDGEVILLE, MONTANA, CENTURION, MABOPANE, SOWETO, JOHANNESBURG, GERMISTON, BENONI, HARNYDEW, SEBOKENG, VAAL ,ALEX ,ORANGE FARM, SPRINGS, DUDUZA KWATHEMA, NIGEL, TSAKANE, HEIDELBERG, Musina ,BRAKPAN, KAGISO, TURFFONTEIN, SPRUIT, THOKOZA, BOKSBURG, CARLTONVILLE, KATLEHONG, RANDFONTEIN
1 reviews | Active since Jan 2020
BEST SANGOMA [+277719913197] ⓶ TRADITIONAL HEALER / LOST LOVE SPELLS in PRETORIA, SOSHANGUVE, MAMELODI, HAMMANSKRAAL, South Africa, ATTRIDGEVILLE, MONTANA, CENTURION, MABOPANE, SOWETO, JOHANNESBURG, GERMISTON, BENONI, HARNYDEW, SEBOKENG, VAAL ,ALEX ,ORANGE FARM, SPRINGS, DUDUZA KWATHEMA, NIGEL, TSAKANE, HEIDELBERG, Musina ,BRAKPAN, KAGISO, TURFFONTEIN, SPRUIT, THOKOZA, BOKSBURG, CARLTONVILLE, KATLEHONG, RANDFONTEIN
1 reviews | Active since Jan 2020
Bad customer service, untrained staff, unwillingness to help. They do not read their emails correctly. Customer service is a copy and paste response. Do not take ownership of defective products. They make it your problem to sort the issues out with their product. They prefer to do as little effort as possible. Their standards on quality have completely dropped.
1 reviews | Active since Jan 2020
Bad customer service, untrained staff, unwillingness to help. They do not read their emails correctly. Customer service is a copy and paste response. Do not take ownership of defective products. They make it your problem to sort the issues out with their product. They prefer to do as little effort as possible. Their standards on quality have completely dropped.
1 reviews | Active since Jan 2020
I thought I was making a smart investment when I poured $180,000 into Bitcoin after being swept up in the hype of a flashy trading platform promoted by a friend of mine on Snapchat. He showcased his luxurious lifestyle and shared glowing success stories about how he made a fortune trading crypto. I was inspired and convinced this was my chance to make it big, too. Little did I know, I was walking into a well-crafted trap. Everything went downhill fast. Shortly after I invested, I noticed some strange activity on my phone. My worst fears came true when I discovered that ****mers had hacked my device, deleting critical information, including my access to the wallet that housed my Bitcoin. In a panic, I rushed to retrieve my recovery phrase, but I realized I hadn’t backed it up in the cloud. The only place I’d written it down was somewhere I couldn’t quite recall in my chaos. To make matters worse, the hackers had gained access to my email, which meant I was completely cut off from my accounts and unable to communicate effectively. Watching a documentary about crypto ***** only deepened my sense of despair. It seemed like an uphill battle with no way out. I felt utterly defeated and isolated, believing I had lost everything. Then, as I was scrolling through social media, I came across another post from my friend, who had shared his experience with Digital Hack Recovery. His story resonated with me, and despite my skepticism, I decided to take a leap of faith and contact them. From the moment I reached out, I felt a surge of hope. The team was understanding and compassionate; they listened to my story and reassured me that I was not alone. Digital Hack Recovery set to work immediately, diving deep into the blockchain to trace my ****** Bitcoin. Their expertise was evident as they navigated through the complex web of transactions, diligently tracking down the ****mers’ wallets. They kept me updated throughout the process, providing guidance and support every step of the way. After a couple of nail-biting months filled with anxious anticipation, the moment of truth finally arrived. They successfully managed to recover about 65% of my lost Bitcoin—around $117,000! I was shocked and overwhelmed with relief. It wasn’t the full amount, but it was far more than I ever imagined I could get back after feeling so helpless. If you find yourself in a similar nightmare, do not hesitate to reach out to Digital Hack Recovery. They are truly a lifeline for those who have been ****med, and their dedication to helping people reclaim their investments is nothing short of remarkable. I’m beyond grateful to them for turning my story from despair to recovery!. you can contact them for assistance via their contact below⁚ Email; digitalhackrecovery@techie.com Website; https://digitalhackrecovery.com WhatsApp +19152151930
1 reviews | Active since Jan 2020
I thought I was making a smart investment when I poured $180,000 into Bitcoin after being swept up in the hype of a flashy trading platform promoted by a friend of mine on Snapchat. He showcased his luxurious lifestyle and shared glowing success stories about how he made a fortune trading crypto. I was inspired and convinced this was my chance to make it big, too. Little did I know, I was walking into a well-crafted trap. Everything went downhill fast. Shortly after I invested, I noticed some strange activity on my phone. My worst fears came true when I discovered that ****mers had hacked my device, deleting critical information, including my access to the wallet that housed my Bitcoin. In a panic, I rushed to retrieve my recovery phrase, but I realized I hadn’t backed it up in the cloud. The only place I’d written it down was somewhere I couldn’t quite recall in my chaos. To make matters worse, the hackers had gained access to my email, which meant I was completely cut off from my accounts and unable to communicate effectively. Watching a documentary about crypto ***** only deepened my sense of despair. It seemed like an uphill battle with no way out. I felt utterly defeated and isolated, believing I had lost everything. Then, as I was scrolling through social media, I came across another post from my friend, who had shared his experience with Digital Hack Recovery. His story resonated with me, and despite my skepticism, I decided to take a leap of faith and contact them. From the moment I reached out, I felt a surge of hope. The team was understanding and compassionate; they listened to my story and reassured me that I was not alone. Digital Hack Recovery set to work immediately, diving deep into the blockchain to trace my ****** Bitcoin. Their expertise was evident as they navigated through the complex web of transactions, diligently tracking down the ****mers’ wallets. They kept me updated throughout the process, providing guidance and support every step of the way. After a couple of nail-biting months filled with anxious anticipation, the moment of truth finally arrived. They successfully managed to recover about 65% of my lost Bitcoin—around $117,000! I was shocked and overwhelmed with relief. It wasn’t the full amount, but it was far more than I ever imagined I could get back after feeling so helpless. If you find yourself in a similar nightmare, do not hesitate to reach out to Digital Hack Recovery. They are truly a lifeline for those who have been ****med, and their dedication to helping people reclaim their investments is nothing short of remarkable. I’m beyond grateful to them for turning my story from despair to recovery!. you can contact them for assistance via their contact below⁚ Email; digitalhackrecovery@techie.com Website; https://digitalhackrecovery.com WhatsApp +19152151930
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