Active since Jul 2023
I did less than 300 kms on Hoka Arahi 7 for men which I bought from Sportsman Warehouse. I went to the store and enquired about the quality of the shoe and they referred me to Ikhambi Distribution. This one's just responded to my enquiry and said it's normal Hoka wear and tear. I am still in shock that Hoka running shoe can just acknowledge that their running shoes are of such a poor workmanship and quality. Am looking for new quality running shoes somewhere else.
Had an issue with the tracker company (Matrix) where they took forever to install tracker on newly acquired vehicle. I cancelled them and obtained another service provider to assist me. Now the challenge is the amount I was invoiced for the vehicle included a portion of the tracker. I have requested Haval Kempton Park to credit me for that amount and to date they have not fixed it. I further contacted Haval South Africa and to date they have not resolved my query as well.
Professionalism exercised and ensuring that all the queries raised are resolved. I appreciate the fact that from all the departments was transferred I received a five star service. Keep it up Momentum Insure team. Thanks Mr Norman Burness and your colleagues.