Absolutely useless.

We booked a car hire through holiday autos and paid in advance. We then learned that they had sub contracted the hire to Europcars. Europcars have the worst customer service and made fraudulent transactions on my credit card. They charged me for refuelling and admin fees which were fraudulent and took ZAR 11,215.57 in deposit when they assured me it as a hold rather than a charge. When I approached holiday autos for help they washed their hands of the matter. We won’t use either company again.