Lack of contact from Holiday Travel - COVID travel restrictions

Company name: Holiday travel / Contact number: 0112853030 Address: Fortress St & Whirlwind St,Rhodesfield, Kempton Park,South Africa or 156 Bram Fischer Dr, Randburg, South Africa

Due to COVID restrictions in 2020 our flight tickets were placed on hold and a voucher was then set up for 760 days by Lazelle one of the companies agents.

We have been trying for the last few months to get hold of Lazelle or someone at Holiday travel to get an update on our booking that was made via vitality for an overseas trip. To date no one at the office returns your emails or responds to the "contact us" form enquiries. When you call they don't answer or the call gets dropped..

We are worried that we will be loosing our money in respect of the flights that was paid. At least if someone can contact us - and let us know what is happening.