1 reviews | Active since Member
Firstly, let me start by saying I have been a loyal supporter of Holster for the past 5 years. Every season I purchase one or two pairs of sandals (I actually get teased about having the same sandal in different colours!). However, I am now in possession of at least 3 pairs of Holsters, all fairly new, that have broken in such a way that they are impossible to fix. This really is disappointing as I have no problem paying a premium for good quality shoes that are going to last, but I am now rethinking Holster quality. When I contacted them to complain they stated that the shoes are unfortunately outside of the 6 month warranty period so I cannot exchange or get a refund. In other words, Holsters are only made to last for 6 months? Considering sandals are seasonal and probably only worn for 2 months at a time, this means that it essentially costs R 500 plus per month to wear a pair of Holsters before you can chuck them in the bin. Disgusting, Holster, you have not only lost a loyal customer but I will advise all my friends not to buy Holsters!