POOR SERVICE TO SAY THE LEAST

I've purchased several pairs of Holsters over the years, and unfortunately, each time they ended up breaking. Despite my previous experiences, I decided to give them another chance and ordered a pair on November 27, 2023. Upon receiving the confirmation, I was informed that the delivery would take 3 - 5 business days. However, as of today, I still haven't received my shoes, and there has been no communication from Holsters.

Frustratingly, I had to contact the Courier Guy to inquire about the status of my order, only to discover that Holsters had created the shipment seven working days later. This entire process has been a horrible experience.

While I understand that it was post-Black Friday, I received all my other orders within 3 working days (from Cape Town) with constant communication about the delivery process, even if there were delays.

Once again, this unfortunate incident has reaffirmed why I hesitate to order from them.