Based on recent customer reviews, Home Craft presents a deeply divided picture. A small number of customers praised the friendly, professional service provided by staff member Gary, particularly in property-related interactions. However, the overwhelming majority of reviewers reported serious concerns about an associated online furniture operation, alleging fraudulent activity. Customers described paying via EFT for furniture that was never delivered, with all communication ceasing after payment. Multiple reviewers flagged a fake physical address at the V&A Waterfront and warned others to avoid the business entirely.
Ranking
#5
in Home Services
NPS Score
-72
Recommended: Unlikely
Jun '25 - May '26
Based on recent customer reviews, Home Craft presents a deeply divided picture. A small number of customers praised the friendly, professional service provided by staff member Gary, particularly in property-related interactions. However, the overwhelming majority of reviewers reported serious concerns about an associated online furniture operation, alleging fraudulent activity. Customers described paying via EFT for furniture that was never delivered, with all communication ceasing after payment. Multiple reviewers flagged a fake physical address at the V&A Waterfront and warned others to avoid the business entirely.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have recently interacted with Gary on the purchase of property, and he has been very helpful, making the process seems so much easier for a first time buyer.
1 reviews | Active since Jan 2020
I have recently interacted with Gary on the purchase of property, and he has been very helpful, making the process seems so much easier for a first time buyer.
1 reviews | Active since Jan 2020
This place took R5000 from me. Looked like a legit company but it's a ****. They send you an email to confirm purchase. When you pay everything stops no communication from them. The cell no goes to voicemail.
1 reviews | Active since Jan 2020
This place took R5000 from me. Looked like a legit company but it's a ****. They send you an email to confirm purchase. When you pay everything stops no communication from them. The cell no goes to voicemail.
1 reviews | Active since Jan 2020
This website is a **** !!! Beware, the address they show at V&A Waterfront does not exist. I did not immediately order from the website I first emailed and checked if the item was in stock, they responded to my emails, Michael Van Wyk all seemed legit until after I paid and then the email I received got me all worried, I emailed to follow up on when my item would be shipped and heard nothing back, no one answers the phone number supp**** on the website and then I found the other reveiws on Hello Peter! I am just so disgusted that I have been ****med!
1 reviews | Active since Jan 2020
This website is a **** !!! Beware, the address they show at V&A Waterfront does not exist. I did not immediately order from the website I first emailed and checked if the item was in stock, they responded to my emails, Michael Van Wyk all seemed legit until after I paid and then the email I received got me all worried, I emailed to follow up on when my item would be shipped and heard nothing back, no one answers the phone number supp**** on the website and then I found the other reveiws on Hello Peter! I am just so disgusted that I have been ****med!
1 reviews | Active since Jan 2020
This is not a legitimate business. It is a ****ming operation that stole my money. For starters, they only accept EFT. You hear from them once, to confirm that your payment and to say they'll contact you to arrange delivery as soon as your funds have cleared. You will NEVER hear from them again, no matter how often you try to contact them. Then you notice that their physical location on Google Maps belongs to a completely unrelated shop at the V&A Waterfront. Their entire website is a honeypot, with great prices and great products. I'm kicking myself.
1 reviews | Active since Jan 2020
This is not a legitimate business. It is a ****ming operation that stole my money. For starters, they only accept EFT. You hear from them once, to confirm that your payment and to say they'll contact you to arrange delivery as soon as your funds have cleared. You will NEVER hear from them again, no matter how often you try to contact them. Then you notice that their physical location on Google Maps belongs to a completely unrelated shop at the V&A Waterfront. Their entire website is a honeypot, with great prices and great products. I'm kicking myself.
1 reviews | Active since Jan 2020
Home Craft Furnishers in Cape Town, V&A Waterfront is a *****ulent and thieving company. Having ordered and paid for two chairs from their website, paying them directly, they all of a sudden stopped communicating, you can't get hold of them in any way or means. Michael Van Wyk who is their Sales Manager is a **** and does not respond AT ALL once you have made your purchase. I will report them on every possible social media platform at my disposal - I ask that you join me in exposing these *****sters. Some people have already reported them on Hello Peter. https://www.facebook.com/share/1BJgpXgt29/ https://homecraftfurnitures.com/
1 reviews | Active since Jan 2020
Home Craft Furnishers in Cape Town, V&A Waterfront is a *****ulent and thieving company. Having ordered and paid for two chairs from their website, paying them directly, they all of a sudden stopped communicating, you can't get hold of them in any way or means. Michael Van Wyk who is their Sales Manager is a **** and does not respond AT ALL once you have made your purchase. I will report them on every possible social media platform at my disposal - I ask that you join me in exposing these *****sters. Some people have already reported them on Hello Peter. https://www.facebook.com/share/1BJgpXgt29/ https://homecraftfurnitures.com/
1 reviews | Active since Jan 2020
If you deal with a website that calls themselves Homecraft Furniture STAY AWAY THEY ARE ****MERS THEY REQUEST AN IMMEDIATE PAYMENT IF NOT WITH NEDBANK AND WHEN PAYMENT IS MADE YOU HEAR NOTHING AFTER THAT !!!! THE WEB ADDRESS IS https://homecraftfurnitures.com and SALES MANAGER IS Michael Van Wyk Sales Manager Home Craft Furniture's Tel: +27 73 891 2881 Email: orders@homecraftfurnitures.com
1 reviews | Active since Jan 2020
If you deal with a website that calls themselves Homecraft Furniture STAY AWAY THEY ARE ****MERS THEY REQUEST AN IMMEDIATE PAYMENT IF NOT WITH NEDBANK AND WHEN PAYMENT IS MADE YOU HEAR NOTHING AFTER THAT !!!! THE WEB ADDRESS IS https://homecraftfurnitures.com and SALES MANAGER IS Michael Van Wyk Sales Manager Home Craft Furniture's Tel: +27 73 891 2881 Email: orders@homecraftfurnitures.com
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