Active since Sep 2022
This is not a legitimate business. It is a ****ming operation that stole my money. For starters, they only accept EFT. You hear from them once, to confirm that your payment and to say they'll contact you to arrange delivery as soon as your funds have cleared. You will NEVER hear from them again, no matter how often you try to contact them. Then you notice that their physical location on Google Maps belongs to a completely unrelated shop at the V&A Waterfront. Their entire website is a honeypot, with great prices and great products. I'm kicking myself.
"Get 3 products for free if you only pay R*** extra by buying another product!" Sound fami****? So I select a 4th product that's even more than the stated value of the shortfall and I'm taken through the payment process. Order placed, great! ****But what's this? My order excludes the 3 free products, because I'm still R*** short!*** Admittedly the amount has shrunk a bit, but my 4th product was already WELL OVER the initial stated shortfall... but now I'm committed -- I select another product, again more valuable than the new shortfall, pay again... another order placed, but now there's a NEW shortfall, smaller than the first two, but that still has to be paid before I can get my 3 free prodicts! So I think, how many more times is Temu going to make me go through this even-more-expensive "Do I get them with this next payment?!" process, and I stop. I uninstall Temu and leave a bad review of Temu on Hellopeter. And I kick myself for spending too much money on Temu YET AGAIN, after I'd already promised myself never to shop on Temu again. Let my story help you to drop Temu like a bad habit. It's a rigged gambling machine and the House always wins.
I got a R1800 quote from them for removing about 30 full recycling bags. They phoned me to say they needed the balance of R900 paid upfront, which I did. Meanwhile, a different removal company (that I thought were them) picked up the bags. So I phoned Peninsula Removal Services that they didn't need to come anymore. They answered that their truck was already on its way and I still needed to pay the remaining R900 balance, which I at first refused to do (very loudly). They then threatened to hand me over to a collections service if I didn't pay immediately. So I paid the balance. That's a total of R1800 paid for a service not rendered. To say I am dissatisfied is putting it mildly. This is their company website - https://www.peninsulamovers.co.za/aboutus - your mileage may vary, of course, but I certainly will not be contacting them again. Also note that I have now received quotes of R520 and R600 respectively for the same removal job from other companies, so I honestly thought that initial R900 would have covered their inconvenience.
I put the same SIM card that I used with my Capitec bank before into a new phone. I could not activate the Capitec app on my new phone, even though it offered this functionality. The verification process always stopped when I was asked to take a selfie; after that it reported that the Dept of Homeland Affairs could not verify my identity. So I had to go to a branch in person, and the problem was resolved. But the REAL problem was when my partner, who is seriously ill and bedridden, encountered the exact same problem when she got a new phone. She CANNOT physically go to a Capitec branch. I have phoned Capitec's support line about this a number of times and every time I am told that the app is working as designed; she has no alternative but to come in to a branch. So, two huge issues: (1) This functionality should not be offered in the app if it does not work. And you can't just go on blaming the Dept of Homeland Affairs for this. (2) The FNB banking app handled the same scenario on my phone with geolocation and a second form of identity verification. Easy, no fuss, no coming in to a branch. The way I see it, Capitec should either fix this app or remove this non-operational feature from the app. Either way, my partner still can't travel to her nearest Capitec branch, so she can do nothing with her account.
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